Denise Korn

A meticulous researcher and imaginative storyteller for long and short-form professional services blogs. B2C and B2B content targeting human resource professionals, roofing franchises, med spas, real estate franchises, barge operators and other diverse businesses. Strong attention to SEO and keywords in meta and social media posts. Successfully navigated tight deadlines as well as quality control and editing protocols.

• Researched and edited content for company books, articles, and videos to ensure quality content in line with company standards and client specifications. Ghostwriter and blogger for the company president's sales newsletter. Reviewed and refined content for grammar, clarity, coherence, and overall quality.

• Edited audio transcripts for legibility, clarity, and grammatical correctness, maintaining high-quality standards. Oversaw editorial decisions and content creation. Ensured adherence to journalistic integrity.
• Key Contributions:
• Provided valuable feedback on subject matter to program administrators, contributing to the overall quality of the content.
• Edited audio transcripts of interviewees for improved legibility, clarity, and grammar.

• Oversaw editorial decisions and content for a startup digital newspaper. Edited subject matter expert interviews and worked with other editors to develop the editorial calendar. Established and upheld journalistic standards and ensured adherence by all teams.
• Key Contributions:
• Managed and mentored a team of three content writers, emphasizing journalistic integrity and adherence to the style guide.
• Developed a comprehensive style guide and crafted the publication's tagline.

• Produced engaging and persuasive content for various marketing channels, including websites, blogs, social media, email campaigns, and promotional materials. Developed content about product features, benefits, and unique selling points. Crafted clear and concise copy for advertisements, product descriptions, landing pages, and other marketing collateral. Created attention-grabbing headlines and taglines to enhance brand visibility.
• Key Contributions:
• Served as a writer and AP-style editor for articles ranging from 300-1500 words, featured in the daily calendar, National Today.
• Demonstrated ingenuity in crafting listicles and attention-grabbing leads.
• Contributed trending ideas and implemented SEO strategies to optimize content.

• Assisted customers in booking flights while addressing inquiries, resolving issues, and assisting with special requests or accommodations. Updated and edited standardized language for customer emails to ensure clarity and adherence to brand standards in both English and French. Generated reports detailing monthly revenue figures, sales performance, and other key metrics related to reservations and bookings.
• Key Contributions:
• Sold Delta, Air France, and KLM tickets along with ancillary products in both French and English, consistently generating monthly revenues ranging from $45,000 to $60,000.
• Updated and edited Air France and KLM boilerplate language for customer emails in both English and French.
• Utilized voice-over skills as a specialist for Delta Shuttle at JFK Airport, NYC.