Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Denise Krahn

Spokane Valley,Washington

Summary

Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.

Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Overview

21
21
years of professional experience

Work History

Amazon Flex

Amazon
08.2024 - Current
  • Demonstrated impressive flexibility, speed and agility when performing on stage.
  • Demonstrated flexibility in adapting to changing work demands while maintaining focus on delivering exceptional patient-centered care experiences daily basis.
  • Offered flexible scheduling options to accommodate busy client lifestyles, resulting in improved treatment adherence and outcomes.
  • Adapted quickly to changes in scheduling or program needs demonstrating flexibility and commitment to providing exceptional care at all times.

Uber Partner

Uber Eats
05.2018 - 06.2024
  • Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
  • Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
  • Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
  • Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
  • Maintained a high driver rating through excellent communication and navigational skills.
  • Accepted and processed fares.

Instacart Shopper

Instacart
10.2020 - 11.2023
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
  • Worked productively with customers to meet order requirements and service expectations.
  • Increased customer satisfaction by providing timely and efficient grocery shopping services.
  • Loaded and unloaded orders at customer's homes or locations.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Consulted with customers on food selections and custom order requests.

Sales Associate

Wal-Mart Supercenter
05.2004 - 06.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Kiona-Benton High School
Benton City, WA

Associate of Arts - Did Not Finish

Columbia Basin College
Pasco, WA

Skills

  • Skilled in flexbox
  • Flexible stance
  • Stretching and flexibility training
  • Creativity and flexibility
  • Organization skills
  • Time management
  • Customer and client relations
  • Appointment scheduling
  • Scheduling appointments
  • Greeting and seating clients
  • Customer service
  • Cash handling
  • Team collaboration

Accomplishments

  • Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

Languages

English
Professional Working

Timeline

Amazon Flex

Amazon
08.2024 - Current

Instacart Shopper

Instacart
10.2020 - 11.2023

Uber Partner

Uber Eats
05.2018 - 06.2024

Sales Associate

Wal-Mart Supercenter
05.2004 - 06.2017

Kiona-Benton High School

Associate of Arts - Did Not Finish

Columbia Basin College

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Denise Krahn