Denise Kramer
Denver,PA
Summary
Flexible Team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with 4 years of experience taking food orders and operating cash registers. Offering exceptional communication and multitasking abilities.
Overview
12
12
years of professional experience
Work History
Post Office Mail Clerk
Oak Alley RV Resort
Webster, FL
04.2022 - 11.2023
- Received and processed incoming mail, packages, and other materials.
- Sorted mail according to post office regulations and customer instructions.
- Maintained records of all incoming and outgoing mail items.
- Greeted customers entering the post office lobby area.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
Office Manager
Prime Care Chiropractic
Winter Haven, FL
05.2016 - 10.2021
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
Assistant Manager
Chick-fil-A
Winter Haven, FL
02.2012 - 05.2016
- Ensured compliance with safety regulations and company policies.
- Delegated daily tasks to team members to optimize group productivity.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Supervised daily operations including scheduling shifts, assigning duties.
Education
Associate of Arts - Business
Keystone College
La Plume, PA05-1995
Skills
- Customer Service
- Data Entry
- Product and service knowledge
- Task Delegation
- Orientation and training
- Staff Supervision
- Money Handling
Timeline
Post Office Mail Clerk
Oak Alley RV Resort
04.2022 - 11.2023
Office Manager
Prime Care Chiropractic
05.2016 - 10.2021
Assistant Manager
Chick-fil-A
02.2012 - 05.2016
Associate of Arts - Business
Keystone College
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