Denise Kruc
Fairless Hills,Pennsylvania
Summary
Highly motivated individual with a string work ethic and a desire to make a positive impact in any work environment. Bringing forth a diverse range of skills, experience and knowledge that have been developed over the years through professional experience.
Overview
31
31
years of professional experience
Work History
Specialist
Penn Mutual
03.2013 - Current
- Review policy loan, withdrawal and cancellation forms for fraud and accuracy as per company security
- Process policy loans, withdrawals and cancellations; send funds via ACH, Check or Wire; processing approximately 20 per day
- Calculate tax gains and maximum premium guidelines
- Stop and reissue of lost or uncashed checks
- Light accounting and journal vouchers
- Apply premium payments made online; reversal of dishonored payments
- Oversee/review/setup Premium Deposit Funds
- Monitor (3) e-mailboxes; answer questions or help to resolve issues; submit or expedite requests
- Manage (5) different processes and backup coverage for (3) others
Sales Representative
Woven Legends
01.1993 - 03.2013
- Managed client accounts for sales, support and service
- Met with clients to showcase inventory for sale
- Answered phone calls from clients regarding inventory questions and sales inquiries
- Provided information, correspondence and availability of inventory
- Handled collections of client accounts
- Established and maintained client relationships
- Participated in trade show events to sell inventory
Education
Community College of Philadelphia
Philadelphia, PA1990
Skills
Attention to detail
Communication
Critical thinking
Customer service
Flexibility
Organized
Problem solving
Teamwork
Time management
Timeline
Specialist
Penn Mutual
03.2013 - Current
Sales Representative
Woven Legends
01.1993 - 03.2013
Community College of Philadelphia
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