Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
BusinessAnalyst
Denise Lynn Eshelman

Denise Lynn Eshelman

Marketing/Logistics/Contracts
Reddick,Florida

Summary

Managed product marketing launches for products valued at up to $10 million, authored product literature, conducted both sales and technical training, and developed financial forecasts. Experience in quality assurance (QA) includes ensuring the integrity of domestic and international shipping operations, supporting annual sales of approximately $1.4 billion, and serving a customer base of 5 million. Managed logistical support for a $130 million contract and maintained a $12 million outsourcing project. Professional background includes auditing performance for ISO compliance and designing department-wide workflow processes, policies, and procedures. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Lead Sales Associate

Dollar General
11.2025 - Current
  • Acted as manager on duty, leading associates in training while making critical operational decisions. Conducted store opening and closing procedures, ensuring security through alarm protocols. Managed complex register operations, including processing refunds and exchanges efficiently. Handled cash deposits along with reporting any register discrepancies accurately. Assisted in unloading trucks, stocking shelves, zoning merchandise, and managing planograms effectively. Monitored inventory levels to support stock replenishment efforts. Resolved escalated customer complaints to uphold high service standards. Created a welcoming shopping environment by engaging with customers positively.

Homeschool Educator (K–12)

Self-employeed
09.2006 - 05.2025
  • Successfully homeschooled children from kindergarten to twelfth grade over nearly twenty years. Provided instruction across core subjects including mathematics, science, language arts, and social studies. Adapted curriculum to meet diverse learning styles while promoting critical thinking development. Ensured academic progress through tailored assessments and instructional strategies. Organized hands-on projects and field trips to enrich educational experiences. Promoted cooperative learning through structured group engagements.

Homeschool Co-op Board Member

H.O.P.E.
09.2018 - 05.2020
  • Facilitated curriculum development to enrich learning experiences within homeschool cooperative. Managed event logistics to encourage active participation from families. Contributed to policy formulation, enhancing operational effectiveness of cooperative. Worked with families to establish a nurturing and collaborative educational environment.

Science Instructor – Homeschool & Co-op Programs

H.O.P.E.
09.2016 - 05.2020
  • - Delivered immersive biology, chemistry, and earth science instruction to middle and high school students. - Customized lessons to fit the diverse educational requirements of homeschool and co-op environments. - Developed practical lab sessions to foster experiential understanding.

Youth Group Leader

Damascus Road Community Church
08.2005 - 06.2014
  • Led weekly youth group meetings centered on character building, teamwork, and community participation. Developed and organized engaging activities that supported both social interaction and spiritual enrichment for participants.

Product Marketing Specialist

Acterna, Inc. (formerly TCC)
01.2001 - 01.2003
  • Directed product launch schedules, marketing training sessions, and pricing for wireless test equipment valued at $50,000 to $10 million. Implemented improved processes that cut product launch delays by six months through strategic team assembly from eight departments. Developed detailed presentation materials covering product specifications, operating procedures, target markets, and competitor insights. Partnered with marketing manager to draft white papers and brochures aimed at major telecommunications carriers. Delivered sales training sessions for groups of up to 50 representatives alongside technical training for tactical center staff. Compiled monthly, quarterly, and annual sales forecasts using historical data analysis and market assessment techniques. Collaborated with manufacturing to manage procurement expenses effectively, realizing cost reductions of 33% per unit. Led coordination efforts for division’s involvement in national trade shows and conferences to showcase products.

Fulfillment Coordinator

Acterna, Inc. (formerly TCC)
01.1999 - 01.2001
  • Directed full-cycle new software releases and support contracts for over 45 products. Managed tracking and promotion of support services like software subscriptions and calibration plans. Enhanced fulfillment solutions through substantial interdepartmental collaboration with diverse teams. Transformed fulfillment process to achieve $70,000 in immediate savings with $300,000 projected savings. Established COGS metrics alongside gross margin analyses to refine pricing strategies. Created vendor matrix for efficient price and quantity evaluations during procurement processes. Joined Acterra web enable team to implement direct customer downloading capabilities from the web. Fostered promotion of service plans through strategic alignment with key departments.

Logistics/Traffic Planner, Domestic and International

Hughes Network Systems
01.1995 - 01.1999
  • Orchestrated planning, execution, and reporting of quality assurance activities within logistics sectors. Crafted and maintained departmental policies to optimize workflows. Engineered process flows that unified three divisions, fostering better communication. Achieved an error rate decrease from 40% to 1.1% by enhancing collaboration across divisions. Supervised management of 36 ISO procedures while conducting training sessions for personnel at various levels. Advised senior managers on developing corrective measures related to documentation practices. Performed internal audits across receiving and logistics departments for ISO adherence. Applied customs and logistics knowledge to support growing sales orders, enhancing revenue from $12 million.

Administrative Analyst

Mel & Associates, Inc. (Department of Energy – Contractor)
01.1994 - 01.1995
  • Developed internal controls and analytical reports to support Department of Energy contract billing and compliance. Designed tracking systems that increased visibility into project costs and optimized financial performance.

Executive Assistant

BDM Federal, Inc. (Department of Energy – Contractor)
01.1992 - 01.1994
  • Supported technical and financial documentation for secure government projects involving nuclear materials shipment. Assisted business development efforts by maintaining project cost data for billing and reporting. Held Q security clearance throughout tenure, ensuring compliance with high-security protocols.

Education

A.A. - Business Administration

Montgomery College
01-1991

Skills

  • ERP & Billing Systems: SAP, GQL/QMS, OMAR, SERV man, Salesforce
  • Productivity Tools: Excel, Word, PowerPoint, Outlook, Adobe, Visio
  • Data & Reporting: Forecasting, Cost Analysis, Contract Tracking
  • Microsoft Project

Certification

  • ISO 9000 Internal Quality Auditor
  • Total Quality Management
  • Ethics & Compliance
  • Nuclear Material Control & Accountability
  • Time Management & Vulnerability Assessments

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Lead Sales Associate

Dollar General
11.2025 - Current

Homeschool Co-op Board Member

H.O.P.E.
09.2018 - 05.2020

Science Instructor – Homeschool & Co-op Programs

H.O.P.E.
09.2016 - 05.2020

Homeschool Educator (K–12)

Self-employeed
09.2006 - 05.2025

Youth Group Leader

Damascus Road Community Church
08.2005 - 06.2014

Product Marketing Specialist

Acterna, Inc. (formerly TCC)
01.2001 - 01.2003

Fulfillment Coordinator

Acterna, Inc. (formerly TCC)
01.1999 - 01.2001

Logistics/Traffic Planner, Domestic and International

Hughes Network Systems
01.1995 - 01.1999

Administrative Analyst

Mel & Associates, Inc. (Department of Energy – Contractor)
01.1994 - 01.1995

Executive Assistant

BDM Federal, Inc. (Department of Energy – Contractor)
01.1992 - 01.1994

A.A. - Business Administration

Montgomery College
Denise Lynn EshelmanMarketing/Logistics/Contracts