Denise Martin
Tooele,United States
Summary
Community engagement professional with proven track record in building relationships and fostering community connections. Skilled in event planning, public speaking, and leadership. Strong focus on team collaboration and delivering impactful results. Adaptable to changing needs and trusted to meet organizational goals.
Overview
27
27
years of professional experience
Work History
Volunteer & Community Engagement Coordinator
Switchpoint
03.2023 - 04.2025
- Executed volunteer recruitment, retention, and recognition.
- Staffed and coordinated volunteers needed for special events.
- Coordinated and managed volunteer activities for community service projects.
- Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
- Boosted donations to organization by strategizing and executing fundraising events.
- Maintained database of volunteers.
- Promoted self reliance to clients by providing educational workshops.
- Managed budgets for community engagement projects.
- Spearheaded and supervised the Switchpoint Volunteer Board.
- Cultivated strong network of providers delivering necessary assistance to the homeless community.
- Enhanced community involvement by organizing and executing various outreach programs and initiatives.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
Group Fitness Studio Team Lead
VASA Fitness
11.2018 - 06.2023
- Directed and supervised team of 25 employees.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Coordinated Group Fitness Auditions, hiring highest qualified to build team of top performers.
- Conducted quarterly corporate events.
- Built strong relationships with gym members through positive attitude and attentive response.
- Developed monthly and daily production output plans to deliver on customer service and financial metrics.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Managed employee schedules, accepted time off requests and found coverage for classes.
- Proactively identified instructor/scheduling problems and provided solutions to move business forward.
- Evaluated and managed club schedules to ensure classes were competitive with local and national trends.
- Prepared and presented quarterly class evaluation reports to upper management.
- Stayed up to date on software and hardware updates to optimize customer experience.
- Skilled at working independently and collaboratively in team environment.
- Self-motivated, with strong sense of personal responsibility.
- Participated in team projects, demonstrating the ability to work collaboratively and effectively.
Guest Teacher
Granite School District
09.2010 - 09.2018
- Filled in for ill, vacationing or serving classroom teachers faced with jury duty or other demands.
- Managed classrooms of up 50 students in schools Salt Lake County.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Instructed students in lesson plans that had been created by teacher.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Monitored student progress and provided feedback to students, parents and school administrators.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Student Orientation Leader
Salt Lake Community College
09.1998 - 02.2000
- Facilitated group activities among assigned students and promoted community bonds through engaging events.
- Helped students troubleshoot and resolve issues with registration.
- Presented information regarding SLCC to groups of 20-200 people.
- Sustained collaborative relationships with faculty, staff and administration.
- Provided directions and general information to visitors regarding popular events and places of interest.
- Taught students safety practices and procedures for resolving conflicts with students and staff.
- Coordinated and led group campus tours for students and parents.
- Answered student inquiries and resolved problems related to curriculum and course prerequisites.
- Helped students with initial adjustment to university academic life and interpreted institutions policies and requirements.
- Addressed variety of visitor questions and concerns, offering additional resources and references for more detailed information.
Education
Associate of Science - General Studies
Salt Lake Community College
12.1997
Skills
- Computer Skills
- Calm and Professional Under Pressure
- Critical Thinking
- Team Collaboration
- Recruiting and Training
- Public Speaking
- Coordinate Events
- Issue and Conflict Resolution
- Organization
- Leadership
- Interdepartmental Communication
- Community Outreach
Hobbies
- Volunteer Work
- Yoga Instructor
- Hiking
- Gardening
Timeline
Volunteer & Community Engagement Coordinator
Switchpoint
03.2023 - 04.2025
Group Fitness Studio Team Lead
VASA Fitness
11.2018 - 06.2023
Guest Teacher
Granite School District
09.2010 - 09.2018
Student Orientation Leader
Salt Lake Community College
09.1998 - 02.2000
Associate of Science - General Studies
Salt Lake Community College
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