Denise Melendez
Annapolis,Maryland
Summary
Efficient professional in data management, renowned for productivity and the ability to complete tasks swiftly. Possess specialized skills in accurate data entry, database management, and error detection and correction. Excel at time management, adaptability, and communication, ensuring seamless workflow and team collaboration.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Data Entry Specialist
United States Department of Commerce
Washington, DC
03.2020 - 03.2025
- Company Overview: The Bureau of Industry and Security and the International Trade Administration (BIS) handling tens of thousands of requests for exclusion from the United States President's Section 232 steel and aluminum tariffs.
- Analyze information from records/databases review, and interpret data, administrative directives, and policies issued by the International Trade Administration.
- Review the entered data for accuracy and correct any errors.
- Maintain organized records in databases and spreadsheets.
- Conduct data audits to identify and address discrepancies.
- Compiled and verified accuracy and sorting information to prepare source data for computer entry.
- Managed workflow scheduling, data entry, and accuracy verification for large data projects.
- Compiled data and reviewed information for accuracy before input.
- Gathered data from sources, ensuring data quality, applied statistical techniques, programming languages, and data visualization tools to analyze data.
- Entered numerical data into databases with accuracy.
- Reviewed and updated client correspondence files and database information to maintain accurate records.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
- Sent completed entries for evaluation and final approval.
- Produced monthly reports with advanced Excel spreadsheet functions.
- Handled national and foreign companies' complaints, provided appropriate solutions and alternatives.
- Keep records of companies' interactions, processes, and file communications procedures, guidelines, and policies.
- Entered data into various computer systems using Microsoft Excel.
- Planned meetings with supervisors and colleagues to process data quickly and resolve discrepancies.
- Secured and protected data from unauthorized access by complying with security protocols.
- The Bureau of Industry and Security and the International Trade Administration (BIS) handling tens of thousands of requests for exclusion from the President's Section 232 steel and aluminum tariffs.
Residential Night Counselor/Part-Time
Avenues Recovery Rehabilitation
Prince Frederick, MD
01.2023 - 05.2023
- Recording observations and progress notes, as well as completing required paperwork.
- Evaluated and responded to potential crises and referred residents to appropriate resources.
- Monitored medication adherence and reported any concerns to the treatment team.
- Assisted residents with daily tasks like meal preparation, chores, and personal hygiene.
- Ensured the facility is clean, organized, and safe, and reported any maintenance issues.
- Participated in team meetings, communicating with other staff and family members, and collaborating with external agencies.
- Served as a positive role model for residents, demonstrating appropriate behaviors and communication.
- Oriented new residents to the program, rules, and routines.
- Monitored the probation compliance of adult offenders in a residential correctional program.
- Maintained accurate records of resident progress and compliance.
- Maintaining client confidentiality and respecting professional boundaries.
Program Administrative Specialist
United States Department of Commerce
Washington, DC
07.2018 - 03.2020
- Company Overview: The Bureau of Industry and Security and the International Trade Administration (BIS) are handling tens of thousands of requests for exclusion from the United States President's Section 232 steel and aluminum tariffs.
- Assist in developing and implementing administrative policies and procedures for assigned areas of responsibility.
- Review, analyze, and interpret administrative directives issued by the organization.
- Collecting, analyzing, and interpreting data to identify trends, prepare reports, and support decision-making.
- Implemented the organization's resources, program objectives, regulations, guidelines, directives, principles, and practices as to the Defense Industrial Base (DIB) Survey program.
- Reviews surveys assigned to parties automatically and manually for accuracy and linkages to other previously assigned requirements, as well as parties with newly created entities, to determine if they are subject to existing enforcement screens.
- Provides programmatic support to ensure that the agency achieves organizational goals.
- Survey compliance reviews, data analysis, and develop presentation slide decks to depict the results.
- Review foreign/domestic entities to ensure their authenticity, legitimacy, and location.
- Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with the organization's mission.
- Collaborated with various teams to uncover issues.
- Ensuring adherence to relevant laws, regulations, and organizational policies.
- Acting as a liaison between the program and other departments, external agencies, or the public.
- Identifying opportunities for streamlining processes and improving efficiency.
- Providing direction and guidance to other administrative staff. Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Prepared correspondence, memos, presentations, spreadsheets, databases. using MS Office programs.
- Developed standard operating procedures for office processes and workflows.
Long-Term Special Education Substitute Teacher
Anne Arundel County Public Schools
Annapolis, MD
08.2016 - 05.2018
- Instructed students with physical and cognitive disabilities.
- Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement.
- Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
- Partnered with standard education teachers from across academic departments.
- Taught students across multiple classifications and degrees of special needs.
- Redirected students using Positive Behavior Support (PBS).
- Taught multiple subjects to students with intellectual or emotional disabilities.
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Delivered effective and differentiated classroom instruction to range of neurodiverse students.
- Worked with students with moderate to severe autism to increase life skills.
- Followed lesson plans designed by absent teachers.
- Developed and implemented behavior management plans for students with challenging behavior.
- Conferred with parents or guardians, other teachers, counselors and administrators to resolve students' behavioral and academic problems.
- Attended professional meetings, educational conferences or teacher training workshops to improve professional competence.
Mental Health Manager
Langton Green Inc.
Annapolis, MD
06.2012 - 02.2016
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Improved safety procedures to create safe working conditions for workers.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Education
Master of Science - Human Services
Sojourner-Douglass College
Baltimore05.2015
Bachelor of Science - Psychology/Human Development
Sojourner-Douglass College
Baltimore, MD05.2012
Associate of Applied Science - Early Childhood Education
Roanoke-Chowan Community College
Ahoskie06.1996
Master of Science - Leadership And Management
Regent University
Virginia Beach, VASkills
- Communication skills
- Data entry
- Database management
- Data analysis
- Excel functions and expertise
- Spreadsheet creation
- Information verification
- Problem solving
- Attention to detail
- Accuracy and precision
Accomplishments
- Bureau of Industry and Security Gold Medal Award (November 2019)
Certification
- Initial Security Orientation
- Derivative Classification
- OPSEC
- PII Certification
- Cyber Security CIA Comp TIA
- Insider Threat
- Cyber Awarness
Timeline
Residential Night Counselor/Part-Time
Avenues Recovery Rehabilitation
01.2023 - 05.2023
Data Entry Specialist
United States Department of Commerce
03.2020 - 03.2025
Program Administrative Specialist
United States Department of Commerce
07.2018 - 03.2020
Long-Term Special Education Substitute Teacher
Anne Arundel County Public Schools
08.2016 - 05.2018
Mental Health Manager
Langton Green Inc.
06.2012 - 02.2016
Master of Science - Human Services
Sojourner-Douglass College
Bachelor of Science - Psychology/Human Development
Sojourner-Douglass College
Associate of Applied Science - Early Childhood Education
Roanoke-Chowan Community College
Master of Science - Leadership And Management
Regent University
Similar Profiles
Nia H RenéNia H René
Environmental Scientist at United States Department of Commerce, National Oceanic & Atmospheric Administration (NOAA)Environmental Scientist at United States Department of Commerce, National Oceanic & Atmospheric Administration (NOAA)
VINCENT KIMVINCENT KIM
Physical Scientist (ZP-1301-03) at United States Department of Commerce-National Oceanic and Atmospheric AdministrationPhysical Scientist (ZP-1301-03) at United States Department of Commerce-National Oceanic and Atmospheric Administration
Larry M ChadwickLarry M Chadwick
Federal Program Officer for South Carolina: Broadband, Equity, Access, and Deployment (BEAD) Program and Digital Equity at National Telecommunications and Information Administration, United States Department of CommerceFederal Program Officer for South Carolina: Broadband, Equity, Access, and Deployment (BEAD) Program and Digital Equity at National Telecommunications and Information Administration, United States Department of Commerce
Sean DeVinneySean DeVinney
Project Manager - Condition Monitoring at GEA Mechanical EquipmentProject Manager - Condition Monitoring at GEA Mechanical Equipment
Misty L. CadyMisty L. Cady
Visitor Experience Intern at Visit AnnapolisVisitor Experience Intern at Visit Annapolis