Denise M. Landwehr
Amsterdam,New York
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
25
25
years of professional experience
Work History
Accounts Payable/Office Assistant
Randall Implements
Fultonville, New York
10.2025 - Current
- Reviewed and verified invoices for accuracy and completeness, preventing payment errors.
- Processed vendor invoices for timely payment and record-keeping.
- Maintained accurate accounts payable records, ensuring compliance with financial standards.
- Reconciled discrepancies between vendor statements and internal accounts payable reports, facilitating timely resolutions.
- Communicated with vendors regarding payment status and inquiries.
- Entered new vendor details into the financial system.
- Set up new vendors in system as needed including obtaining tax forms and W9s.
- Checked postings and documents for correctness, accuracy and proper coding.
- Conducted research on past due invoices when necessary.
Team Leader
Tractor Supply Company
01.2024 - 01.2025
- Led team to achieve operational excellence through effective communication and collaboration
- Led by example, demonstrating commitment and professionalism that inspired team members to excel
- Empowered team members by delegating responsibilities according to individual strengths and expertise
- Trained and mentored new team members, enhancing team skills and promoting continuous learning
- Managed conflict resolution among team members, creating a positive and collaborative work environment
- Maintained an exclusive and diverse team culture, promoting respect understanding among all members
- Evaluated customer needs and feedback to drive product and service improvements
- Optimized customer experience by delivering superior services and effectively troubleshooting issues
- Resolved customer issues promptly and accurately, improving customer satisfaction within dedicated customer service team
Store Manager
Super Shoes
01.2003 - 01.2024
- Oversaw daily store operations, ensuring optimal customer service and efficient inventory management
- Developed team schedules to ensure optimal coverage during peak hours and enhance overall productivity
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele
- Improved customer satisfaction through staff training in customer service and product knowledge
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
- Conducted performance reviews and coached employees to boost engagement and improve retention rates
- Coordinated promotional events, increasing foot traffic and boosting brand visibility in the community
- Coordinated in-store events with local businesses and community organizations to drive foot traffic and enhance brand presence
Bid Coordinator/Office Assistant
Breton Industries, Inc.
01.2003 - 01.2004
- Prepared Customer Quotations/Submitted Government Solicitations
- Prepared Contracts for Processing
- Assisted purchasing agent in procuring factory supplies, contributing to timely production processes.
- Managed inventory of office supplies, ensuring seamless operations and uninterrupted access for staff.
- Managed employee incentives and programs.
- Conducted initial evaluations of job applicants to identify qualified candidates for interviews.
- Oversaw logistics in absence of Traffic Manager, maintaining operational continuity and efficiency.
Accounts Payable/Office Assistant
Metro Ford Sales
01.2001 - 01.2003
- Managed accounts payable and receivable, ensuring accuracy of financial records.
- Balanced monthly bank statements, confirming account accuracy and integrity.
- Supported office staff in floater position, maintaining workflow continuity.
- Processed customer transactions efficiently at the service counter.
- Answered multiple-line switchboard
Education
High School Diploma -
Fonda Fultonville Central School
Fonda, NY06-1987
Skills
- Invoice processing
- Vendor communication
- Data entry
- Microsoft Office proficiency
- Organizational skills
- Time management
- Attention to detail
Hobbies and Interests
Volunteer and foster with Amsterdam Kitten Adoptions
Timeline
Accounts Payable/Office Assistant
Randall Implements
10.2025 - Current
Team Leader
Tractor Supply Company
01.2024 - 01.2025
Store Manager
Super Shoes
01.2003 - 01.2024
Bid Coordinator/Office Assistant
Breton Industries, Inc.
01.2003 - 01.2004
Accounts Payable/Office Assistant
Metro Ford Sales
01.2001 - 01.2003
High School Diploma -
Fonda Fultonville Central School