Denise M. Stevens
Chester,NJ
Summary
Seasoned Sr. Director with a proven track record at Pfizer, blending Global IT Leadership and Collaborative Leadership to drive business transformation and digital strategy. Spearheaded the launch of a GenAI-based tool, achieving significant process improvements and cost savings, showcasing complex problem-solving skills and a customer-centered approach.
Overview
36
36
years of professional experience
Work History
Sr. Director - Chief Medical Affairs Office
Pfizer
11.2022 - Current
- Lead a team of digital client partners supporting the Chief Medical Affairs Office.
- Developed and delivered a GenAI-based scientific content generation tool: Medical AI Assistant (MAIA). Product leverages GenAI to red large completx clienical source documents and generate first draft Publication documents.
- Leveraged AI technology, machine learning and GenAI to automatically read and analyze Data, Facts and Observations (DFOs) recorded by field medical colleagues. Product provides insights to Medical leadership including trends and alerts for critical business categories like safety and efficacy.
Sr. Director Inflammation & Immunology
Pfizer
01.2020 - 11.2022
- Led a team of client partners providing digital strategy and delivery for the Inflammation and Immunology Sales and Marketing team.
- Implemented a Digital Launch Planning Platform, automating product launch planning activities across all Pfizer launch brands.
- Defined the business process for managing and capturing brand strategy maps.
- Leveraged AI technology and predictive analytics to develop a digital twin for use in assessing potential patient side effects for treatment with Xeljanz.
Sr. Director - Commercial Digital Technology
Pfizer
01.2018 - 01.2020
- Led a team of business analysts supporting the delivery of technology across Sales and Marketing.
- Developed and delivered the Client Partner Academy training program for over 200 client partners located in 50 countries.
- Developed and delivered ongoing training modules and communications program to support client partners globally.
Sr. Director – HR Digital – North America
Pfizer Inc.
01.2015 - 01.2018
- Led a team of client partners responsible for HR systems in North America, including Canada, Puerto Rico, and the US.
- Functional areas supported include Talent, Severance, Payroll, Benefits, Occupational Health and Wellness and merger and acquisition implementation activities
- Leader for several workstreams in the global implementation of Workday at Pfizer
- Led the global payroll workstream integrating payroll systems with Workday in 80 countries across 4 regions
- Directed all technology aspects of the payroll workstream including impact assessment of existing interfaces, design and development of new interfaces and collaboration with vendors for changes required in their systems
- Defined testing approach and led team of regional business and technology leaders across 4 regions to successful implementation
- Led analysis and decision making for business process simplification in the Severance, Benefits and Global Mobility functional areas
- Instrumental in problem-solving, identifying data conversion and configuration issues that affect multiple functional areas, and simplifying business processes.
- Led systems integration testing for over 14 enterprise financial systems globally interfacing with HR data warehouse
- Redesigned onboarding process to put new colleagues at the center and provide a digital user experience for both the manager and the new hire
- Piloted Microsoft Analytics to evaluate how much time colleagues spend in meetings and working on email. Analysis and findings presented to Chief Human Resources Officer and CEO. Program resulted in company-wide initiative to 'Claim Back Ten' hours of work each week by reducing unnecessary meetings and making meetings more productive
- Led global project team of 35 to retire legacy Hospira Human Capital Management system and archive critical HR data at Pfizer
Sr. Director – HR Business Technology (BT)
Pfizer Inc.
01.2013 - 01.2015
- Delivered global outsourcing of Pfizer payroll systems for over 66,000 employees across four regions and eighty countries.
- Directed all technology aspects, including assessment of target platform, analysis of migration requirements, design and development of interfaces to the new solution, data conversion, and implementation.
- Established a standardized project implementation approach and designed a technical interface that could be replicated across countries, with minimal customization.
- Advised Pfizer leadership on risk management with respect to vendor contract negotiation, financial structuring of contracts, timelines, interdependencies, and requests for customizations to accommodate existing business processes.
Sr Director, Planning/Operations–Commercial
Pfizer Inc.
01.2009 - 01.2013
- Directed global planning and operations of Commercial (Sales Force) BT, including financial management, organizational and change management, process implementation, technology strategy, portfolio, and project management.
- Managed an $80M project portfolio and supported 400+ professionals in the Commercial BT organization across 60 countries, serving the diverse needs of the company’s five commercial business units.
- Defined and implemented BT-wide processes and led organizational change management
- Improved organizational effectiveness, global cross-portfolio visibility, and transparency of financial spend, saving $200M over 2 years
- Successfully managed and executed a $200M operating budget, including the development of the annual operating plan, target setting, monthly financial results analysis, and forecasting, consistently meeting or exceeding budget targets.
- Optimized portfolio investment by 30% in 2 years through effective governance, portfolio transparency and alignment to technology strategy
- Developed and successfully implemented savings plan that reduced operating budget by 50% over 2 years
Sr. Director, IT Portfolio Governance
Pfizer Inc.
01.2006 - 01.2009
- Led the Portfolio Analytics team, responsible for engaging with the CIO and IT leadership to develop long-term plans for IT investments.
- Managed a $1.8B IT operating budget for 2 years across all IT groups, including the annual operating plan, target setting, monthly financial results analysis, and forecasting.
- Implemented a portfolio management process and tools across IT globally, enabling transparency of an $800M project portfolio.
- Developed portfolio metrics and analysis that influenced investment decision-making, and improved the optimization of the portfolio.
- Developed and successfully implemented a savings plan that reduced the operating budget by $300M over 2 years.
Director – Technology Infrastructure
Pfizer Inc.
01.2002 - 01.2006
- Established and led Pfizer’s Global External Connectivity Services function
- Responsible for ongoing operations and budget of $8M
- Developed technology strategies and led the integration of network services following Pfizer’s acquisition of Pharmacia
- Defined, developed and successfully implemented new global remote access technology to over 15,000 global users
- Led the integration of network services during Pfizer’s acquisition of Pharmacia resulting in $20M of savings over 2 years
- Integration was across all services including WAN connectivity across 70 countries, LAN, voice, video and third-party connectivity
Vice President, Global Product Development
Ztango, Inc.
Herndon, USA
01.2000 - 01.2001
- Led the development of flagship wireless services and technology from concept, business case, and feasibility analysis, through the entire technology development cycle.
- Led technical due diligence for merger and acquisition activities.
- Directed global planning, capital expenditure, recruiting, and product delivery, with full leadership responsibility for a 60-person team located in the U.S. and Europe.
- Co-managed marketing communications activities, including interviews with industry analysts, publishing articles, presenting at industry conferences, and appearances on local television.
Vice President – Product Development
Call Sciences
Edison, USA
01.1998 - 01.2000
- Led a diverse team of 40 in software development, engineering, research and architecture, with responsibility for a $7M budget
- Led software development of product enhancements through entire systems life cycle
- Established a centralized project management organization
Account Manager – Communications Industry Group, Business Markets
Electronic Data Systems Corporation
Bedminster, USA
01.1996 - 01.1998
- Held full strategic, operating, technical, staffing, customer relationship management, and P&L responsibility for the company’s multi-million-dollar AT&T client account
- Developed and deployed new software infrastructure, including integration with other AT&T local service ordering and provisioning systems
Project Manager – Business Carrier Selection Management
Electronic Data Systems Corporation
Bedminster, USA
01.1994 - 01.1996
- Managed the development and installation of a carrier selection system that enabled AT&T to gain access to $1.6 billion in projected revenue
- Managed staff of 50 in the delivery of systems consulting to AT&T
- Implemented large software enhancements to AT&T Business Long Distance Carrier Selection system, including project start-up and planning, execution, risk management, and customer interface
- Led software development and implementation through all phases of Systems Life Cycle
Supervisor – Business Carrier Selection Management
Electronic Data Systems Corporation
Bedminster, USA
01.1991 - 01.1994
- Managed staff of 10 with diverse responsibilities including data integrity, run-time improvement, system testing and database administration
- Devised improved methodologies for data integrity/run time projects, increasing sales and improving data tracking
Systems Engineer – AT&T Customer Account Services
Electronic Data Systems Corporation
Bedminster, USA
01.1989 - 01.1991
- Participated in the design, development, testing, and implementation of a customer account services system
Education
B.S. - Business Administration / Management Information Systems
Seton Hall University
South Orange, NJ01.1989
Skills
- Global IT Leadership
- Digital Strategy
- Leading by Influence
- Business Transformation
- Customer-Centered Decision-Making
- Business Process Improvement
- Complex Problem Solving
- Business Acumen
- IT Portfolio Governance
- Working collaboratively to drive strategic initiatives and value creation
- Team building and motivation
- Collaborative leadership
Personal Information
Title: Technology Executive
Timeline
Sr. Director - Chief Medical Affairs Office
Pfizer
11.2022 - Current
Sr. Director Inflammation & Immunology
Pfizer
01.2020 - 11.2022
Sr. Director - Commercial Digital Technology
Pfizer
01.2018 - 01.2020
Sr. Director – HR Digital – North America
Pfizer Inc.
01.2015 - 01.2018
Sr. Director – HR Business Technology (BT)
Pfizer Inc.
01.2013 - 01.2015
Sr Director, Planning/Operations–Commercial
Pfizer Inc.
01.2009 - 01.2013
Sr. Director, IT Portfolio Governance
Pfizer Inc.
01.2006 - 01.2009
Director – Technology Infrastructure
Pfizer Inc.
01.2002 - 01.2006
Vice President, Global Product Development
Ztango, Inc.
01.2000 - 01.2001
Vice President – Product Development
Call Sciences
01.1998 - 01.2000
Account Manager – Communications Industry Group, Business Markets
Electronic Data Systems Corporation
01.1996 - 01.1998
Project Manager – Business Carrier Selection Management
Electronic Data Systems Corporation
01.1994 - 01.1996
Supervisor – Business Carrier Selection Management
Electronic Data Systems Corporation
01.1991 - 01.1994
Systems Engineer – AT&T Customer Account Services
Electronic Data Systems Corporation
01.1989 - 01.1991
B.S. - Business Administration / Management Information Systems
Seton Hall University
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