Denise Myers
Greensboro,NC
Summary
Licensed clinical professional in North Carolina and Kentucky. Highly skilled in therapeutic techniques, crisis intervention with an eclectic person-centered style. You name it, there's been a session where we've talked about it. If a client brings up an unfamiliar topic, there's a deep dive into researching it for next session. Fortunate enough to easily click with clients and build rapport (so far). Do not rattle easily and am quick to take the challenging client that other's have been inefficacious with. Demonstrated ability to deliver impactful results and maintain consistent performance. Proficient in developing comprehensive treatment plans, conducting thorough assessments, and accurately documenting progress. Committed to advocating for the mental health and overall well-being of clients.
Overview
18
18
years of professional experience
Work History
Licensed Clinical Professional Counselor
CROSSROADS COUNSELING SERVICES, INC.
03.2020 - Current
- Reunification Therapy
- Mental Health Assessments
- Used following therapies to assist clients in growth and understanding ones self: Reality, Cognitive Behavioral Therapy, Person-Centered, Trauma Focused, Internal Family Systems
- Acted as client advocate to coordinate required services or resolve emergency problems in crisis situations.
- Managed patients with substance dependence and co-occurring disorders.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Built trust with at-risk populations through empathetic listening and culturally sensitive counseling approaches.
- Implemented group therapy sessions, facilitating open communication among participants and promoting mutual support.
- Provided education on mental health topics and resources to clients.
Placement Coordinator
Nesco Resources
08.2018 - 02.2020
- Conducted thorough candidate assessments to determine skills, strengths, and areas for improvement, ensuring successful placement in appropriate roles.
- Built strong relationships with hiring managers by providing timely updates on candidate status and availability, leading to improved communication and collaboration.
Behavioral Health Technician -2nd Shift
The Ridge
06.2019 - 12.2019
- Delivered compassionate care for 15 - 20 individuals under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
Patient Representative
CCHMC & ST ELIZABETH
03.2007 - 08.2018
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Responded to patient queries and concerns concerning insurance coverages and deductibles; investigating denials and appeals as needed.
- Provided exceptional customer service to patients, answering questions, addressing concerns. Given nickname of "swat team". Be sure to ask why!
- Built and maintained positive working relationships with patients and staff where each felt appreciated and acknowledged
- Developed and implemented policies and procedures that moved employee satisfaction scores in a positive direction.
- Ability to genuinely hone in on client's individual needs such as religious, cultural, communication style. Provide a sense of "I got you", for them.
Education
Master of Arts - Mental Health Counseling
Eastern Kentucky University
Richmond, KY05.2021
Bachelor of Arts - Health Administration
Southern Columbia, Northern Kentucky University
Kentucky2017
Skills
- Leading teams and creating strong work ethic through collaboration and positive mentoring
- Adolescent Development
- Women's Issues
- Group Psychotherapy Expertise (Parenting-Grief-Anger-Substance Use)
- Knowledge of in and Outs Child Protective Services
- Post-Traumatic Stress Disorder Management
- Biopsychosocial Assessments & Intake Interviewing
- Cognitive Behavioral Therapy (CBT) Expertise
- Case Management and Documentation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Licensed Clinical Professional Counselor
CROSSROADS COUNSELING SERVICES, INC.
03.2020 - Current
Behavioral Health Technician -2nd Shift
The Ridge
06.2019 - 12.2019
Placement Coordinator
Nesco Resources
08.2018 - 02.2020
Patient Representative
CCHMC & ST ELIZABETH
03.2007 - 08.2018
Master of Arts - Mental Health Counseling
Eastern Kentucky University
Bachelor of Arts - Health Administration
Southern Columbia, Northern Kentucky University
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