Denise Netzahual
Louisville ,KY
Summary
Dedicated professional with a track record of exceeding productivity goals and delivering high-quality customer service, as evidenced during my tenure at McDonald's Restaurant. Skilled in cleaning, sanitization, and bilingual communication, I excel in adaptability and teamwork, consistently earning positive client feedback for exceptional work ethic and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
House Cleaner
Self Employed Services
Louisville, KY
06.2024 - Current
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Consistently met or exceeded weekly productivity goals, contributing to the overall success of the company.
Cashier
McDonald's Restaurant
Louisville, KY
08.2022 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
Seneca High School
Louisville, KYSkills
- Cleaning and sanitization
- Customer service
- Bilingual
- Restocking supplies
- Work ethic
- Adaptability
- Teamwork
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Limited Working
Timeline
House Cleaner
Self Employed Services
06.2024 - Current
Cashier
McDonald's Restaurant
08.2022 - 02.2023
Seneca High School