Denise Newcombe
Fremont,CA
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
17
17
years of professional experience
Work History
Lead OMSA
Dr. Azeem Lakha And Dr. Scott Baird
2018.10 - Current
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Managed schedules, accepted time off requests and found coverage for short shift
- Directed and supervised team of 6 engaged in assisting and surgical development.
- Mentored and guided employees to foster proper completion of assigned duties.
- Arranged supplies and instrumentation to meet needs of individual surgeons and enhance team efficiency.
- Protected patients from infection by setting up and managing sterile operating fields.
- Gowned and gloved staff to help team prepare for surgeries.
- Monitored patient vital signs, reporting changes to surgeon for further investigation.
- Assisted with transfer of patients from recovery room to operating room, providing care and support.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Trained new hires to perform cross-training exercises with experienced workers.
- Organized and edited training manuals, multimedia visual aids, and other educational materials..
- Prepared trays with standard dental instruments to promote quick turnover from one patient to next.
- Maintained records on sterilizing procedures and parameters
- Received deliveries to stock supply closet and manage inventory of dental products and equipment.
- Completed x-rays safely by correctly using shielding equipment following OSHA requirements.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Monitored patient comfort and safety during dental procedures.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Scheduled and confirmed patient appointments.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Surgical experience with multiple implant systems
Oral Surgical Assistant
Oral and Maxillofacial Surgery, Dr. Wat
2009.01 - 2018.09
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Serve as Team Lead for 6 surgical assistants
- Prepare patient for surgery, pre-op and post-op instructions
- Room preparation
- Prepare all instruments to include proper sterilization, IV bags, and other surgical tasks as required
- Taking panoramic, CBCT and periapical X-rays, scanning X-rays
- Preparing instruments for impressions and taking and pouring impressions
- Experience with multiple implant systems as Lead technician
- Experience with Xenografting & Osseous grafting
- Implemented an updated training manuel and protocol systems
- Conducted orientation sessions and organized on-the-job training for new hires.
- Trained new hires to perform cross-training exercises with experienced workers.
- Implant treatment coordinator
- Cross trained to work in the front office.
- Performed in team leader capacity and organized all treatment and placement activities.
- Arranged supplies and instrumentation to meet needs of individual surgeons and enhance team efficiency.
- Reviewed X-rays to help patients determine best
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
Oral Surgical Assistant
Pacific Oral and Facial Surgery
2007.02 - 2008.11
- Provide direct surgical assistance to Oral Surgeon
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Room preparation
- Prepare patient for surgery, pre-op and post-op instructions
- Prepare all instruments to include proper sterilization, preparing IV bags, and other surgical tasks as required
- Taking panoramic, and periapical X-rays, scanning X-rays
- Preparing instruments for impressions and taking and pouring impressions
- Paid close attention to operating procedures for adherence to established surgical techniques.
- Excellent communication skills, both verbal and written.
- Maintained sufficient inventory levels to meet office demands at all times.
Education
OSHA & Infection control & the dental practice act -
11.2023
Certificate of Completion - Oral and Maxillofacial Surgery Assistant
OMSA
02.2023
Advanced Cardiovascular Life Support -
10.2023
Basic Life Support -
05.2024
Associates Degree in Applied Science with an emphasis in Dental Assisting -
Heald College
Concord, CA04.2007
Skills
- Universal Precautions OSHA & HIPAA standards
- Instrument set up & sterilization
- Two & Four handed dentistry
- Dental radiography, CBCT and scanning techniques
- BLS & ACLS certified
- Professional communication skills
- Scheduling, insurance billing and coding & filing Eagle & Dentrix Soft dental software , Carestream and DSN
- Exceptional organizational and communications skills; articulate, motivated, self-starter, positive attitude
- Safe Sharps Disposal
- Patient Transportation
- Emergency Response
Externships
- Linda Nahkla, DDS, San Ramon, CA, 06/2006, 10/2006, Assisted, Cerec, Veneers, Crown & Bridge, OHI, Dental Radiology
- Root Canal, Composite, Dental lab, Sterilization, Impressions Mouth Guard & Night Guard, Scheduling Patients, Filing Records, Eaglesoft Application, Accounts Receivables
- David Rainero, DDS, MS & Carl Runyon, DDS, MS, Walnut Creek, CA, 11/2006, 12/2006, Assisted, Lingual & Labial Frenectomy, Dental implants, Extractions, Biopsy, Anesthesia and Pain Control, Bone Grafting, Periapical Surgery, Diagnostic Imaging, Infection Control, Patient Home Care Instruction, Operatory & Tray Set up
Timeline
Lead OMSA
Dr. Azeem Lakha And Dr. Scott Baird
2018.10 - Current
Oral Surgical Assistant
Oral and Maxillofacial Surgery, Dr. Wat
2009.01 - 2018.09
Oral Surgical Assistant
Pacific Oral and Facial Surgery
2007.02 - 2008.11
OSHA & Infection control & the dental practice act -
Certificate of Completion - Oral and Maxillofacial Surgery Assistant
OMSA
Advanced Cardiovascular Life Support -
Basic Life Support -
Associates Degree in Applied Science with an emphasis in Dental Assisting -
Heald College
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