Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Denise Palmieri

Philadelphia,PA

Summary

Reliable and adaptable retail professional with over 10 years of experience in customer service and team collaboration. Proven ability to manage inventory and train new associates, driving improved sales and operational efficiency. Have an outgoing friendly personality. I work very well with all levels of management and employees. I am always willing and available to learn and grow with a company.

Overview

1
1
Certification
39
39
years of professional experience

Work History

Retail Sales Associate

Ross Dress for Less
Philadelphia, PA
12.2015 - Current
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained organized merchandise displays to optimize visual appeal and accessibility.
  • Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
  • Trained new associates on store policies, customer service standards, and operational procedures.
  • Analyzed inventory levels regularly, facilitating timely restocking of high-demand items.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Experienced with hand held devices for inventory control and markdowns.

Personal Care Assistant

Dolores Kondrad
Philadelphia, PA
01.2012 - 05.2022
  • Provided compassionate personal care, ensuring client comfort and safety in daily activities.
  • Assisted with mobility support, enhancing clients' independence and quality of life.
  • Developed personalized care plans tailored to individual needs and preferences.
  • Monitored clients' health status, promptly reporting changes to healthcare professionals.
  • Assisted with housekeeping.

Telemarketing Sales Representative

Prudential Life Insurance/ Jim Ford
Philadelphia, PA
06.1987 - 01.1993
  • Conducted market research to identify potential leads and target demographics effectively.
  • Utilized CRM systems for tracking calls, managing client information, and scheduling follow-ups.
  • Trained and mentored junior sales representatives on effective telemarketing techniques and best practices.
  • Conducted conservation calls and scheduled in and out of office appointments.
  • Completed marketing materials. Envelope stuffing.

Education

High School Diploma -

South Philadelphia High
Philadelphia, Pa
06-1986

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Reliability and punctuality
  • Retail sales
  • Customer assistance
  • Flexible schedule
  • Relationship building
  • Professional appearance
  • Stocking and receiving
  • Phone etiquette

Certification

Certificate of computer data entry/ business math. SCS Business & Technical Institute. Philadelphia, Pa 19107. December 1993.

Timeline

Retail Sales Associate

Ross Dress for Less
12.2015 - Current

Personal Care Assistant

Dolores Kondrad
01.2012 - 05.2022

Telemarketing Sales Representative

Prudential Life Insurance/ Jim Ford
06.1987 - 01.1993

High School Diploma -

South Philadelphia High