Summary
Overview
Work History
Education
Timeline
Generic

Denise Pennell

Orlando,FL

Summary

Versatile team member offering experience and expertise in cosmetology. Strong communication skills and proven guest satisfaction. Adapts well to changing processes, programs and requirements. Able to handle conflict and steer stressful interactions into positive outcomes. Motivated to learn new tasks and eager to offer assistance to enhance guest experiences.

Overview

20
20
years of professional experience

Work History

Merchandise

Walt Disney World Company
08.2025 - Current
  • Operates cash register for cash, check, and credit card transactions with excellent accuracy.
  • Assist customers to complete purchases, and locate items.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Works effectively in fast-paced environments.
  • Works well in a team setting.
  • Demonstrates respect, friendliness and willingness to help.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Adaptable individual with exceptional interpersonal skills and talent for building relationships. Delivers outstanding service and enhances client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
  • Maintains flexibility to work variety of shifts and schedules.

Cosmetologist

Self Employed
08.2005 - 06.2025
  • Fully licensed cosmetologist in state of Maryland.
  • Florida cosmetology license in process for reciprocation from Maryland.
  • Positive individual. Eager to provide exceptional service.
  • Booked appointments, answered phones, greeted clients, and handled payments.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Accustomed to walking and standing for long periods.
  • Built strong rapport with clients through consistent delivery of services and exceptional results.
  • Grew sales with great work ethic, individualized attention and positive attitude.
  • Provides high-quality services.
  • Maintained client records.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Educated clients about products and self-maintenance based on needs and preferences.

Education

No Degree - Liberal Arts

College of Southern Maryland
La Plata, MD

Cosmetology -

D'Lor Cosmetology School
Bangor

Timeline

Merchandise

Walt Disney World Company
08.2025 - Current

Cosmetologist

Self Employed
08.2005 - 06.2025

No Degree - Liberal Arts

College of Southern Maryland

Cosmetology -

D'Lor Cosmetology School

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Denise Pennell