Denise Perez-Alonso
Key West,FL
Summary
Detail-oriented retail associate managing inventory tasks and customer service workflows to sustain smooth daily operations. Ensures transaction accuracy and adherence to established policies. Maintains high store organization standards to support efficient fulfillment and customer satisfaction.
Overview
2
2
Languages
1
1
Certification
8
8
years of professional experience
Work History
Specialty Team Member
Whole Foods Market
El Segundo, California
12.2025 - 08.2026
- Recommended food pairings for various wines or spirits to enhance dining experiences.
- Facilitated informed product selection for customers while addressing inquiries effectively.
- Monitored stock levels continuously, reordering supplies as needed.
- Oversaw inventory management through regular checks and effective organization.
- Ensured freshness by checking expiration dates on beers and discarding expired items.
- Streamlined backroom sorting for quick access to products as per company standards.
- Maintained store hygiene through consistent cleaning practices and proper waste disposal.
- Contributed to cycle counts and ensured accurate labeling and pricing during stocking.
Cashier
Whole Foods Market
El Segundo, California
11.2024 - 12.2025
- Maintained clean, organized checkout area, improving customer experience.
- Processed customer transactions accurately and efficiently, ensuring satisfaction.
- Handled cash, credit, and gift card payments securely.
- Collaborated with team members to ensure efficient, seamless operations.
- Engaged with customers, fostering a welcoming and friendly shopping environment.
- Operated cash register accurately for various payment methods.
- Greeted customers, addressing inquiries about products and services.
- Trained new team members on cash register operation and customer service procedures.
Cashier Assistant
Whole Food Market
Downtown Los Angeles, California
12.2019 - 11.2024
- Processed transactions swiftly while ensuring accurate pricing for all scanned items.
- Maintained organized and stocked check-out areas to enhance customer experience.
- Assisted supervisors in managing busy periods to improve customer flow.
- Mentored new cashiers to optimize performance alongside skilled team members.
- Balanced cashier drawers daily, adhering to financial protocols and procedures.
- Tracked inventories and arranged products to optimize sales potential.
- Provided exceptional service by addressing customer inquiries regarding merchandise.
- Maintained cleanliness in all areas of the store by monitoring trash levels and emptying bins.
Prime Associate
Amazon
Downtown Los Angeles, CA
03.2018 - 12.2019
- Coordinated shopping trips and optimized routes to improve service speed and customer experience.
- Completed shopping and pickup orders for customers in local area efficiently.
- Assisted customers in selecting merchandise while providing product knowledge.
- Recommended comparable products for out-of-stock items, improving customer satisfaction and retention.
- Cultivated strong relationships with grocery store personnel, fostering collaboration and support.
- Ensured compliance with safety protocols when handling large volumes of merchandise.
- Handled grocery bagging to maintain quality and freshness of items during transit., preserving product integrity and temperature of perishables.
- Supported teammates with tasks during peak periods, ensuring smooth operations.
Education
High School Diploma -
Junipero Serra High School
Gardena, CA06-2010
Some College (No Degree) -
El Camino College
Torrance, CASkills
- Inventory management and stock replenishment
- Point of sale systems and transaction processing
- Cash handling and e-commerce understanding
- Product knowledge and informed selections
- Customer engagement and service
- Safety compliance and attention to detail
- Training and onboarding new employees
- Team collaboration and effective communication
- Problem-solving and adaptability
- Time management and goal setting
- Professional demeanor and reliability
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Food Safety Training & Cerification
- Responsible Alcohol Sales Certificate
Accomplishments
- Team Member of the Month May 2020
- Team Member of the Month November 2024
- Team Member of the Month January 2025
- Team Member of the Month December 2025
- Whole Foods Market 10k Club March 2026
Timeline
Specialty Team Member
Whole Foods Market
12.2025 - 08.2026
Cashier
Whole Foods Market
11.2024 - 12.2025
Cashier Assistant
Whole Food Market
12.2019 - 11.2024
Prime Associate
Amazon
03.2018 - 12.2019
High School Diploma -
Junipero Serra High School
Some College (No Degree) -
El Camino College