Denise Phillips
Stella Maris Hospital
Baltimore,Maryland
1
Certification
23
years of professional experience
Dedicated, knowledgeable, reliable and experienced professional. Ability to work effectively and collaborate well with a team. Seeking a position that will allow me to utilize my skills with ample room for growth, while making a contribution to the success of the company.
Professional hospitality worker prepared for this role with strong focus on customer service, team collaboration, and achieving results. Skilled in delivering exceptional dining experiences, managing multiple tasks under pressure, and adapting to changing needs. Reliable, flexible, and capable of contributing to seamless dining experience for guests. Proficient in table setting, order accuracy, and maintaining positive dining atmosphere.
Work History
Dinner Server Assistant
1 Year 11 Months- Executed service strategies aimed at delivering exceptional dining experiences and ensuring guest satisfaction.
- Facilitated training and mentorship of new servers on best practices for customer interaction and food handling.
- Oversaw inventory management tasks, including order placement and stock level monitoring.
- Conducted regular assessments of health and safety protocols to maintain optimal sanitary conditions for both customers and staff.
Industrial Production Worker
4 Months- Place products in equipment or on work surfaces for further processing, inspecting, or wrapping.
- Examine products to verify conformance to quality standards.
- Load and unload items from machines, conveyors, and conveyances.
- Pack, pull, ship and store materials and products.
IEP Aide
8 Years 4 Months- Observed students to ensure that they stayed on task and remained safe.
- Taught socially acceptable behavior, employing techniques such as behavior modification or positive reinforcement.
- Taught students personal development skills, such as goal setting, independence, or self-advocacy.
- Instructed and monitored students in the use and care of equipment or materials to prevent injuries and damage.
Librarian Clerk
1 Year 10 Months- Checked books in and out of the library.
- Maintained inventory of audio-visual equipment.
- Kept up-to-date records of circulation and materials, maintained inventory, and corrected cataloging errors.
- Coded, classified, and catalog books, publications, films, audio-visual aids, and other library materials, based on subject matter or standard library classification systems.
Education
High School Diploma
Skills
Time management
Organizational skills
Customer service oriented
Critical thinker
Leadership skills
Excellent Communication skills
Goal driven
High aptitude for learning
Team Player
Patient and reliable
Attention to detail
Proficient in Microsoft Word
Strong work ethic
Cleanliness
Order taking
Food safety awareness
Certification
- [Area of certification] Training - [Timeframe]
- Customer Service -2025
- abuse/Stella Maris
- Employee Wellness: Managing Emotions
- Hand Hygiene Basics Self-Paced
- Quick Clip: HIPAA and Reproductive Health Care
- Alzheimer's Disease and Related Disorders: Psychosocial Needs
- Donning and Doffing PPE
Section name
Hello
Timeline
Dinner Server Assistant
Stella Maris Hospital
11.2024 - CurrentRead More
Industrial Production Worker
TMD Staffing
11.2021 - 03.2022Read More
IEP Aide
Regeneration Project
09.2010 - 01.2019Read More
Librarian Clerk
Iron Mountain Database
03.2004 - 01.2006Read More
Fairmount Harford High School
High School Diploma
Read More