Denise Piccione
Las Vegas
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Responsive team leader with strong sales background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Amazon
Beaumont
01.2020 - 01.2021
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Operated scanners, computers, and other equipment to track orders.
Department Specialist
Macys Department Store
Las Vegas
01.2010 - 01.2012
- Developed and implemented strategies to increase efficiency and reduce costs throughout the department.
- Analyzed current trends in industry markets that could impact future decisions made by the company.
- Participated in brainstorming sessions to develop creative solutions for operational challenges faced by the department.
- Organized meetings between management and employees to discuss issues related to workflow, customer service, and productivity.
Retail Sales Associate
Tommy Bahama
Las Vegas
09.2007 - 01.2010
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Handled customer complaints in a professional manner.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Provided excellent customer service, resolving issues and answering queries promptly.
Department Manager
Sears
01.2006 - 04.2007
- Resolved customer inquiries and complaints requiring management-level escalation.
- Organized quarterly meetings with senior management to review departmental goals and objectives.
- Conducted regular performance reviews to monitor progress of individual employees.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Assisted Human Resources in recruiting qualified candidates for open positions within the Department.
- Performed opening and closing duties as part of management team and handled cash management.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Led team meetings to communicate targets, share updates, and gather feedback.
Education
GED -
Genel Education
Las Vegas, NV01-2022
Skills
- Order fulfillment
- Inventory management
- Equipment operation
- Loading and unloading
- Customer service
- Problem-solving
- Team leadership
- Project management
- POS software
- Retail management
- Sales expertise
Certification
- PIT forklift certification 2024. ServeSafe Manager certification 2024. NCCER core construction safety and skills certified 2024
References
- References available upon request
Timeline
Warehouse Worker
Amazon
01.2020 - 01.2021
Department Specialist
Macys Department Store
01.2010 - 01.2012
Retail Sales Associate
Tommy Bahama
09.2007 - 01.2010
Department Manager
Sears
01.2006 - 04.2007
GED -
Genel Education