Dynamic Food Service Coordinator with a proven track record at Norwell Visiting Nurses and Hospice, enhancing customer satisfaction through innovative menu development and effective team leadership. Skilled in food safety and sanitation standards, I foster a positive work environment while mentoring staff to achieve operational excellence and promote patient care.
Overview
39
39
years of professional experience
Work History
Food Service Coordinator
Norwell Visiting Nurses and Hospice
10.2021 - 05.2025
Boosted employee morale through effective communication and leadership, contributing to a harmonious work environment.
Enhanced customer satisfaction by efficiently managing food service operations and ensuring timely meal preparation.
Mentored new hires on company policies and procedures, leading to faster integration into the team and smoother workflow transitions.
Developed creative menus that catered to diverse dietary needs, promoting a more inclusive dining experience.
Maintained strict adherence to health and safety regulations, fostering a safe dining environment for customers and employees alike.
Championed cleanliness initiatives throughout all areas of operation by implementing comprehensive sanitation protocols.
Coordinated staff schedules and duties, maximizing efficiency and minimizing labor costs.
CNA
Norwell Visiting Nurses and Hospice
09.2009 - 10.2021
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted patients with daily living activities, promoting independence and dignity.
Enhanced patient satisfaction by providing compassionate and attentive care.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Upheld infection control and prevention policies across different patient-facing areas.
Store Manager
Interstate Brands
06.1986 - 09.2009
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Assisted with hiring, training and mentoring new staff members.
Completed point of sale opening and closing procedures.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.