Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Denise Rivera

Maywood,IL

Summary

Bilingual Dental Assistant with over 12 years of experience in high-volume dental environments. Expertise in patient preparation, chairside assistance, and oral hygiene education. Committed to delivering exceptional customer service and enhancing patient experiences.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Dental Assistant

Cook County Health Hospital Systems
Chicago, IL
02.2025 - Current
  • Captured digital X-rays of teeth using advanced radiographic equipment.
  • Instructed patients on postoperative care as directed by dentist.
  • Prepared dental materials, including amalgam and composite resins, for procedures.
  • Maintained accurate records of treatments for each patient visit.
  • Sterilized instruments according to established protocols and guidelines.
  • Provided support services, including stocking supplies and cleaning between patients.
  • Greeted patients upon arrival and escorted them to examination rooms.
  • Assisted dentist during procedures by passing instruments and managing suction devices.

Encoder

DHL eCommerce
Melrose Park, IL
11.2023 - 02.2024
  • Streamlined workflow by collaborating with encoding team to distribute tasks effectively.
  • Converted paper files into digital database, ensuring accuracy and accessibility.
  • Maintained scanning efficiency at an average of 450 pieces per hour.
  • Utilized Microsoft Office for documentation and reporting purposes.

Dental Assistant

Orthodontic Experts LTD
Hillside, IL
02.2023 - 10.2023
  • Assisted doctor with bonding and debonding of metal and clear aligners for patient treatment.
  • Conducted adjustments in orthodontic procedures to enhance patient outcomes.
  • Collected patient records, including impressions and X-rays, for model case studies.
  • Fabricated Essex retainers to support orthodontic treatment plans.
  • Utilized iTero technology for accurate treatment scans.

Education

Diploma of Dental Assisting - Dental Assisting

Everest College
Melrose Park, IL
11-2014

GED -

City College of Chicago Wilber Wright
Chicago, IL
10-2009

Skills

  • Cross-training and staff training
  • Workflow optimization
  • Data entry and attention to detail
  • Regulatory compliance
  • Instrument sterilization techniques
  • Office administration
  • Four-handed procedures

Certification

  • coronal polishing/pit and fissure sealants

Languages

Spanish
Native/ Bilingual

Timeline

Dental Assistant

Cook County Health Hospital Systems
02.2025 - Current

Encoder

DHL eCommerce
11.2023 - 02.2024

Dental Assistant

Orthodontic Experts LTD
02.2023 - 10.2023

Diploma of Dental Assisting - Dental Assisting

Everest College

GED -

City College of Chicago Wilber Wright

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