Denise Rodriguez
Boulder,CO
Summary
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
1
1
year of professional experience
Work History
Research Intern
Housing Rights Initiative
New York City, NY
12.2024 - Current
- Fighting fraudulent real estate practices, promoting fair housing, and connecting tenants to legal support
- Investigations into and class action lawsuits
- Investigative research, communicating over the phone and through email, and working closely with assigned team
Operations Student Assistant / Trainer
Office of Admissions, University of Colorado at Boulder
Boulder, CO
10.2023 - Current
- Lead online training sessions for filing transcripts, medical records, letters, and test scores
- Collaborate with the IT department to troubleshoot and resolve 70% system-wide issues
- Provide support to faculty and staff across the CU system
Skills
- Leadership & Team Management
- Online research
- Adobe applications
- Event Planning
- Customer Service
- Public Speaking & Communication
- Training & Development
- Conflict Resolution
- Time Management
- Data Management & IT Collaboration
- Mentorship & Peer Support
- Proficiency in Microsoft and Google application including an emphasis in Excel and Rstudio
- Intermediate in Spanish and Korean
Education
University of Colorado at Boulder - Graduating May 2026
Bachelor of Arts, International Affairs - Honors Program with GPA 4.0
Bachelor of Arts, Economics - Relevant coursework: Econometrics and Computer Statistics
Minor, Business Administration - Relevant coursework: Finance and Accounting
Experience in Leadership
January 2023 - Current
President of the Women in Economics University of Colorado at Boulder
- Organized guest speakers for conferences and events
- Planned and executed events to promote engagement and networking
- Collaborated with faculty members to align group initiatives with departmental objectives
- Raised participation by 30% since being President
September 2022 - November 2024
Admissions Representative-Team Lead Office of Admissions, University of Colorado at Boulder | Boulder, CO
- Interview incoming students alongside supervisors
- Train new student employees and develop training schedules
- Lead bi-weekly team meetings
- Serve as the first point of contact for any escalations
- Improved customer service satisfaction by 5-8% annually since starting
- Awards : Outstanding Student Employee Award2024
Timeline
Research Intern
Housing Rights Initiative
12.2024 - Current
Operations Student Assistant / Trainer
Office of Admissions, University of Colorado at Boulder
10.2023 - Current
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