Denise Rogers
BJC
St. Louis,MO
1
Certification
2027
Years of experience
12
years of post-secondary education
Achieved successful outcomes in law enforcement through proactive engagement with communities.,Prepared to relocate nationwide for positions authorized within the US.,Targeting employment with organizations that value law enforcement expertise.
Work History
Intermittent Intake Interviewer
9 Years- Supervise those remanded to detention center
Referral Coordinator
- Facilitated communication between patients and healthcare providers to ensure timely referral processes.
- Managed appointment scheduling and coordinated patient intake for various medical specialties.
- Utilized electronic health record systems to track referrals and patient information accurately.
- Collaborated with insurance companies to verify coverage and resolve billing inquiries efficiently.
- Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
- Scheduled appointments with specialists on behalf of clients.
- Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
- Responded to patient inquiries to offer timely updates regarding referral status.
- Served as a liaison between primary care physicians, specialists, and patients to ensure timely access to needed services.
- Provided exceptional customer service, addressing patient concerns and inquiries regarding the referral process.
- Improved departmental workflow by assisting colleagues with tasks such as appointment scheduling or insurance verification when needed.
- Attended continuing education courses to stay current on referral processes and best practices.
- Scheduled and confirmed referral appointments to reduce wait times for patients.
- Engaged in professional development activities to stay informed about best practices in referral coordination.
- Maintained accurate and up-to-date patient records, contributing to improved healthcare outcomes.
Fulfillment Associate
7 Months- Packaging and sorting for delivery
Campus Police Officer
8 Years 2 Months- Patrol and investigative duties
Police Officer
20 Years- Patrol and investigative duties
- Collaborated with community organizations to enhance public relations and crime prevention efforts.
- Conducted thorough investigations of incidents, gathering evidence and witness statements.
- Enforced local laws and regulations to maintain public safety and order.
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
Education
Certification of Completion - Law Enforcement and Policing
MA - Gerontology
BA - Criminal Justice Studies, Health
High School Diploma Or GED - General Studies
Skills
Achieved over 10 years of experience with Microsoft Office applications
enhancing overall efficiency.
Implemented firearms safety measures to ensure compliance and safety.
Enhanced communication processes using Outlook for improved team collaboration.
Applied medical terminology knowledge to streamline healthcare operations.
Produced professional documents with Microsoft Word
ensuring clarity and precision.
Strengthened security protocols to safeguard organizational assets.
Cultivated a team-oriented culture to drive collective success.
Exceeded customer service expectations
resulting in increased loyalty.
Delivered training initiatives that significantly improved team performance.
Executed effective communication strategies to facilitate information flow.
Improved organizational efficiency through superior planning and coordination.
Collaborated with law enforcement to support community safety initiatives.
Resolved conflicts promptly
maintaining a positive workplace atmosphere.
Conducted interviews that resulted in successful hires.
Demonstrated advanced English proficiency in professional settings.
Maximized productivity through effective time management practices.
Performed data entry tasks with a focus on accuracy and detail.
Utilized computer literacy to navigate complex software systems.
Negotiated favorable terms that benefited both parties in agreements.
Demonstrated efficient typing skills
enhancing document preparation speed.
Certification
Drivers license April 1978 to April 2028 Class E license
Awards
Letter of Excellence
October 1990
1 Letter of Excellence; Apprehended a Robbery suspect.
Assessments
- First Aid Skills — Completed February 2019 Measures a candidate's ability to identify treatments for common medical emergencies. Full results: Completed
- Verbal Communication — Completed February 2019 Measures a candidate's ability to effectively convey information when speaking. Full results: Completed
- Security Guard Skills — Highly Proficient September 2020 Assessing risks, enforcing security standards, and handling complaints Full results: Highly Proficient Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Attended Blessing Riemann College of Nursing May 2012- September 2015
Timeline
Intermittent Intake Interviewer
Saint Charles County Government
09.2017 - CurrentRead More
Fulfillment Associate
Amazon.com
09.2016 - 04.2017Read More
Webster University
MA from Gerontology
01.2010 - 10.2012Read More
Campus Police Officer
Saint Louis community college
02.2005 - 04.2013Read More
Webster University
BA from Criminal Justice Studies, Health
01.1988 - 05.1993Read More
Police Officer
Saint Louis Metropolitan Police Department
01.1984 - 01.2004Read More
Northwest High School
High School Diploma Or GED from General Studies
08.1971 - 06.1975Read More
Greater Saint Louis Police Academy
Certification of Completion from Law Enforcement and Policing
Read More
Referral Coordinator
BJC
2021 - CurrentRead More