Summary
Overview
Work History
Education
Skills
Certification
Awards
Assessments
Additional Information
Languages
Timeline
Generic

Denise Rogers

St. Louis,MO

Summary

Human and social services specialist

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.

Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

1
1
Language
1
1
Certification
2022
2022
years of professional experience

Work History

Intermittent Intake Interviewer

Saint Charles County Government
09.2017 - 08.2021
  • Supervise those remanded to detention center
  • Conducted thorough intake interviews to assess client needs and eligibility for services.
  • Implemented efficient processes to streamline intake procedures, enhancing overall workflow.
  • Facilitated communication between clients and service providers, ensuring clarity of information shared.
  • Established consistent communication channels with clients, keeping them informed of their case status and next steps at all times.
  • Collaborated with case managers to ensure timely follow-up on new intakes, improving overall service quality.

Fulfillment Associate

Amazon.com
09.2016 - 04.2017
  • Packaging and sorting for delivery

Campus Police Officer

Saint Louis community college
02.2005 - 04.2013
  • Patrol and investigative duties

Police Officer

Saint Louis Metropolitan Police Department
01.1984 - 01.2004
  • Patrol and investigative duties

Referral Coordinator

BJC Behavioral Health
2021 - 2026
  • Coordinated patient referrals and managed scheduling for behavioral health services.
  • Ensured accurate documentation of referral information in electronic health records.
  • Collaborated with healthcare providers to streamline communication and improve patient access.
  • Assisted in resolving referral issues, enhancing overall patient experience and satisfaction.
  • Developed and maintained strong relationships with community resources for effective patient navigation.
  • Monitored referral metrics to identify areas for process improvement and increased efficiency.
  • Scheduled appointments with specialists on behalf of clients.
  • Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
  • Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.

Education

Certification of Completion - Law Enforcement and Policing

Greater Saint Louis Police Academy
St. Louis, MO

Master of Arts - Gerontology

Webster University
St. Louis, MO
05.2012

BA - criminal justice studies, health

Webster University
Saint Louis Missouri
05.1993

High school diploma or GED - undefined

04.1984

Skills

Microsoft Office (10 years)

Firearms

Outlook

Medical Terminology

Microsoft Word

Security

Team player

Customer Service

Training

Communications

Word

Organizational Skills

Law Enforcement

Conflict Management

Interviewing

English

Time management

Data entry

Computer literacy

Negotiation

Typing

Certification

Drivers license, April 1978 to April 2022, Class E license

Awards

Letter of Excellence, October 1990, 1 Letter of Excellence; Apprehended a Robbery suspect.

Assessments

  • First Aid Skills — Completed
  • February 2019
  • Measures a candidate's ability to identify treatments for common medical emergencies.
  • Full results: Completed
  • Verbal Communication — Completed
  • Measures a candidate's ability to effectively convey information when speaking.
  • Security Guard Skills — Highly Proficient
  • September 2020
  • Assessing risks, enforcing security standards, and handling complaints
  • Full results: Highly Proficient
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Attended Blessing Riemann College of Nursing May 2012- September 2015

Languages

English
Full Professional

Timeline

Intermittent Intake Interviewer

Saint Charles County Government
09.2017 - 08.2021

Fulfillment Associate

Amazon.com
09.2016 - 04.2017

Campus Police Officer

Saint Louis community college
02.2005 - 04.2013

Police Officer

Saint Louis Metropolitan Police Department
01.1984 - 01.2004

High school diploma or GED - undefined

Certification of Completion - Law Enforcement and Policing

Greater Saint Louis Police Academy

Master of Arts - Gerontology

Webster University

BA - criminal justice studies, health

Webster University

Referral Coordinator

BJC Behavioral Health
2021 - 2026
Denise Rogers