Overview
Work History
Education
Skills
Languages
Headline
Timeline
Generic

Denise Salinas

Houston,TX

Overview

13
13
years of professional experience

Work History

Tax Preparer

RamiGroup
01.2021 - Current
  • Assisted prospective residents with property tours and leasing
  • Collected and organized relevant information for decision-making.
  • Processed leasing applications and verified qualifications
  • Provided excellent customer service to residents and prospects
  • Managed appointments, follow-ups, and resident communication
  • Guided clients through income tax preparation and documentation processes
  • Analyzed financial information to ensure accuracy and compliance with regulations
  • Responded to client inquiries and provided tailored solutions to enhance satisfaction
  • Delivered exceptional customer service by addressing inquiries and resolving issues.
  • Facilitated leasing processes by guiding clients through property options.
  • Sales
  • Administrative Support
  • Bilingual
  • Problem Solving
  • Documented detailed records of pesticide usage, crop yields, and associated costs.

Leasing Consultant

BSR REIT
12.2023 - 12.2024
  • Assisted clients with lease agreements
  • BSR REIT
  • 2023-2024

BDC Representative

BMW of West
Houston
01.2021 - 11.2023
  • Coordinated customer appointments and follow-ups to ensure timely service
  • Provided customers with detailed vehicle service updates to enhance satisfaction
  • Handled inbound and outbound calls and emails to address customer inquiries efficiently
  • Assisted customers with vehicle service updates
  • Provided support at Houston BDC location

Operations Assistant Manager

Dollar Tree
01.2020 - 12.2021
  • Coordinated daily store operations to enhance customer service experience
  • Supported management in a fast-paced retail environment
  • Trained employees and organized store layout for optimal workflow
  • Assisted management in maintaining efficiency in a fast-paced retail environment
  • Dollar Tree -
  • Operations Assistant
  • Manager

Operations Assistant Manager

Dollar Tree
01.2020 - 12.2021
  • Facilitated clients' access to insurance services and provided account support
  • Resolved customer inquiries and managed phone communications
  • Fostered professional relationships with clients to ensure satisfaction
  • Supported office operations and administrative tasks
  • Worked at Dollar Tree as an operations assistant.
  • Operations Assistant
  • Served as a manager overseeing daily operations.

Customer Service Representative

Allstate
01.2014 - 12.2016
  • Allstate - Customer Service Representative
  • Allstate
  • 2014-2016

Education

Hibbard High School
Chicago, IL

Skills

  • Tax Compliance
  • Tax Documentation
  • Tax Software
  • Customer Service
  • Sales coordination
  • Administrative operations
  • Bilingual
  • Problem Solving

Languages

  • English
  • Spanish

Headline

Leasing Consultant | Office Manager | Customer Service Professional

Timeline

Leasing Consultant

BSR REIT
12.2023 - 12.2024

Tax Preparer

RamiGroup
01.2021 - Current

BDC Representative

BMW of West
01.2021 - 11.2023

Operations Assistant Manager

Dollar Tree
01.2020 - 12.2021

Operations Assistant Manager

Dollar Tree
01.2020 - 12.2021

Customer Service Representative

Allstate
01.2014 - 12.2016

Hibbard High School
Denise Salinas