Denise Santiago
Largo,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
8
8
years of professional experience
Work History
Overnight Stock Associate
Target
Largo, Florida
10.2022 - 01.2023
- Operated cash registers to process customer purchases accurately.
- Loaded trucks for delivery of merchandise to other stores or warehouses.
- Adhered strictly to company policies regarding security protocols.
- Received and unloaded merchandise shipments, verifying quantities against invoices.
- Stocked shelves with incoming items and removed outdated products.
- Checked product quality to ensure freshness and usability.
- Ensured compliance with all safety regulations for storage of hazardous materials.
- Performed daily cleaning duties including sweeping floors, dusting shelves.
- Replenished supplies as needed to keep store fully stocked.
- Sorted items according to size, color, type. for easy access by customers.
- Identified stock needs, replaced outdated stock and assembled products.
- Stocked, arranged, and organized merchandise during late shift in store that stayed open overnight.
- Cleaned and straightened warehouse, store aisles and shelves for ease of product accessibility, safety and loss prevention.
- Priced and labeled new merchandise, verified products contained price tags and adhered sale labels in correct places.
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
- Pulled items from stock using lift equipment and added to shelves or bins.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Stocked shelves, racks, and bins with new or transferred merchandise.
Online Personal Shopper
Amazon
Clearwater, FL
08.2021 - 08.2022
- Identified opportunities for process improvement within the organization.
- Reconciled discrepancies between inventory levels and purchase orders.
- Maintained accurate records of orders, returns, exchanges and payments.
- Provided detailed product information to customers.
- Determined the best delivery methods based on order size and destination.
- Processed refunds, returns and exchanges efficiently.
- Greeted customers and provided excellent customer service.
- Created personalized shopping experiences for each customer.
- Provided excellent customer service by responding promptly to inquiries and complaints.
- Tracked inventory levels and replenished stock when necessary.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
- Asked store associates for help locating missing products.
- Suggested comparable products to replace out-of-stock items.
Assembly Line Worker
Compulinks
Clearwater , FL
03.2020 - 08.2021
- Monitored inventory levels and informed management when additional supplies were needed.
- Provided assistance in other departments when needed.
- Organized work area daily to ensure efficient workflow throughout shift.
- Followed standard operating procedures while performing tasks on the assembly line.
- Performed routine maintenance on equipment as necessary.
- Inspected finished products for quality assurance purposes.
- Provided training and guidance to new employees on proper assembly techniques.
- Worked quickly and efficiently while maintaining high standards of quality control.
- Operated machinery such as drills, saws and presses to assemble parts.
- Verified accuracy of assembled parts before moving them down the line for further processing.
- Ensured work areas were kept clean and organized at all times.
- Communicated effectively with co-workers about production progress throughout shift hours.
- Boxed, labeled, and moved items to keep production lines moving swiftly.
- Assembled component parts of items and completed hand-finishing of final products.
- Used established assembly instructions to complete jobs.
- Completed accurate assembly work by positioning and aligning components.
- Used mathematics skills to calculate material consumption, hourly rates, and relevant assembly details.
- Worked through each required task and step in production processes.
- Packaged products and double-checked package labels for accuracy.
- Prepared products for quality tests and packaging by closely following directions.
Stocker
Walmart
Saint Petersburg, FL
11.2016 - 03.2019
- Packed boxes for shipment using appropriate packing materials.
- Recorded quantity, type and value of materials or items received.
- Removed outdated products from shelves in accordance with company policy.
- Received and processed incoming shipments of merchandise.
- Organized storage areas for efficient use of space.
- Followed safety procedures when handling hazardous material or dangerous goods.
- Participated in physical inventories of stock on hand periodically.
- Sorted returned merchandise for restocking or disposal.
- Assisted with store displays and window dressing as needed.
- Inspected stock for damage or defects and reported issues to management.
- Stocked shelves with newly arrived products.
- Maintained accurate inventory levels through regular stock checks.
- Monitored expiration dates of perishable items to ensure freshness.
- Replenished items to maintain stock availability.
- Updated product labels to reflect accurate pricing.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Lifted materials of varied weights on regular basis.
- Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
- Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
- Palletized merchandise for easy movement to sales floor locations.
- Updated products with new pricing or temporary promotion signs to increase sales.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
Apparel Sales Associate
Babies R Us
Clearwater, Florida
10.2014 - 11.2016
- Created displays within the store that highlighted seasonal trends or promotional deals.
- Managed inventory levels by restocking shelves with new merchandise as needed.
- Maintained a neat and orderly appearance of the store merchandise.
- Organized clothing racks according to size, color, style or other criteria for easy identification by customers.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Cleaned shelves, counters and tables to maintain organized store.
- Ticketed, arranged and displayed merchandise to promote sales.
- Processed sales for customers and encouraged additional purchases with excellent cross-selling abilities.
- Greeted customers promptly to engage and assist with apparel needs.
- Recovered and organized stock throughout each shift to keep racks customer-ready.
- Updated pricing to reflect permanent changes and temporary sales drops.
- Organized store by returning merchandise to proper areas and restocked displays.
Education
High School Diploma -
Bayside High School
Clearwater, FL05-2012
Skills
- Reading comprehension
- Labeling products
- Restocking shelves
- Merchandising techniques
- Order picking
- Product assembly
- Warehouse safety
- Work independently
- Loading and unloading
- Deadline oriented
- Cleanliness standards
- Stockroom organization
- Stock rotation
- Order fulfillment
- Efficient movement
- Barcode scanning
- Inventory auditing
- Pallet jack operation
- Shelf stocking
- Stock replenishment
- Item location
- Price tagging
- Display setup
- Sorting items
Timeline
Overnight Stock Associate
Target
10.2022 - 01.2023
Online Personal Shopper
Amazon
08.2021 - 08.2022
Assembly Line Worker
Compulinks
03.2020 - 08.2021
Stocker
Walmart
11.2016 - 03.2019
Apparel Sales Associate
Babies R Us
10.2014 - 11.2016
High School Diploma -
Bayside High School