Heather Price
Lackawanna
Summary
Dynamic and results-driven professional with extensive experience at BJs Wholesale Club, excelling in inventory management and stockroom organization. Proven ability to enhance operational efficiency through effective collaboration and strong problem-solving skills. Proficient in warehouse safety and heavy lifting, consistently achieving optimal product availability and presentation.
Overview
10
10
years of professional experience
Work History
Overnight Stock Associate
Bjs Wholesales Club
Clarence, NY
02.2024 - Current
- Managed inventory restocking to ensure product availability and optimal shelf presentation.
- Operated pallet jacks and forklifts for efficient merchandise movement and storage.
- Collaborated with team members to maintain organized stockroom and optimize space utilization.
- Conducted regular audits of stock levels to identify discrepancies and prevent shortages.
City Carrier Assistant
United States Postal Sevice
Buffalo, NY
07.2023 - 11.2023
- Sorted and delivered mail efficiently to designated routes, ensuring timely service for customers.
- Maintained accurate records of packages and deliveries using postal tracking systems.
- Assisted in managing inventory of postal supplies, facilitating smooth operations at local post office.
- Collaborated with team members to optimize delivery processes and improve route efficiency.
Machine Operator
Stueben Foods
Elma, NY
03.2022 - 11.2022
- Operated and maintained production machinery to ensure optimal efficiency and product quality.
- Monitored equipment performance, identifying issues to minimize downtime and enhance workflow.
- Trained new operators on machine functions and safety protocols, fostering a culture of compliance.
- Conducted routine inspections and preventive maintenance on machinery to extend operational lifespan.
Customer Service Representative
Spectrum
Cheektowaga, NY
04.2021 - 12.2021
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Assisted customers in navigating billing and account management systems efficiently.
- Ensured timely follow-up on service requests to maintain high customer satisfaction levels.
- Collaborated with team members to streamline support processes, improving response times.
Lead Assistant Manager
Speedway LLC
Cheektowaga, NY
01.2019 - 12.2020
- Supervised daily operations to ensure compliance with company policies and standards.
- Trained new staff on efficient customer service techniques and operational procedures.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Coordinated staff schedules to align with peak business hours and enhance service efficiency.
Overnight Stock Associate
Walmart
Depew, NY
01.2016 - 12.2017
- Assisted in training new associates on safety protocols and operational procedures.
- Implemented process improvements that increased stocking efficiency during overnight shifts.
Education
Associate of Science - Paralegal Studies
State University of New York
NY05-2020
Skills
- Work independently
- Restocking shelves
- Warehouse safety
- Loading and unloading
- Heavy lifting
- Cleanliness standards
- Stockroom organization
- Inventory auditing
- Reading comprehension
Timeline
Overnight Stock Associate
Bjs Wholesales Club
02.2024 - Current
City Carrier Assistant
United States Postal Sevice
07.2023 - 11.2023
Machine Operator
Stueben Foods
03.2022 - 11.2022
Customer Service Representative
Spectrum
04.2021 - 12.2021
Lead Assistant Manager
Speedway LLC
01.2019 - 12.2020
Overnight Stock Associate
Walmart
01.2016 - 12.2017
Associate of Science - Paralegal Studies
State University of New York