Denise Schleifer
Newport News,VA
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with a hardworking and resourceful approach.
Overview
15
15
years of professional experience
Work History
Stay at Home Mother
Military Spouse
03.2010 - Current
- Formulated and balanced a budget, paying bills, and cost saving opportunities for a household of 2 adults and 3 children.
- Supervised play and learning activities for 3 children and multiple neighbor children for several hours per day.
- Took team and individual photos and action in game photos for youth football programs.
- Created facebook pages for youth football teams to distribute football photos.
- Volunteered and ran booths at Elementary school field days and holiday parties.
- Created hand painted banners and signs for several school events, sporting events, and holiday parties.
- Created and executed preschool education schedule for 3 children.
- Supported and encouraged 3 children with homeschooling during virtual learning due to covid.
Customer Service Representative
United Health Care
Duluth, MN
10.2008 - 12.2010
- Maintained customer satisfaction with calm and positive attitude focused on addressing their needs and resolving concerns with accounts.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Willingly sought out overtime opportunities and advancement with the company.
LEAD Caregiver
North Place Covenant Enabling Adult Group Home
Duluth, MN
12.2007 - 09.2008
- Assisted with dressing guidance, grooming, meal preparation and medication distribution.
- Built strong relationships with residents to deliver emotional support and companionship.
- Assisted residents with daily living needs to maintain self-esteem and general wellness.
- Delegated daily tasks to coworking caregivers.
- Created daily activities and field trips for residents.
Education
Bachelor of Science - Psychology
Dickinson State University
Dickinson, NDSkills
Time management
Organization
Multitasking
Ability to work under pressure
Patience
Communication
Problem solving
Creative
Hard working
Determination
Timeline
Stay at Home Mother
Military Spouse
03.2010 - Current
Customer Service Representative
United Health Care
10.2008 - 12.2010
LEAD Caregiver
North Place Covenant Enabling Adult Group Home
12.2007 - 09.2008
Bachelor of Science - Psychology
Dickinson State University
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