Denise Shackelford
Norcross,Georgia
Summary
Driven professional with a background in ethics and compliance at Navex. Great motivational communication and precise data recording. Excelled in interviewing clients and enrolling students at Professional Career Development Institute, showcasing exceptional follow-up skills and a commitment to results. Proven track record in enhancing client satisfaction and streamlining enrollment processes.
Overview
21
21
years of professional experience
Work History
Phone Interviewer
Navex
06.2006 - 03.2024
Received inbound calls for various companies regarding ethics and compliance. Interviewed cases regarding customer and employee injuries, discrimination, short and long term disabilities and worker’s compensation.
Enrollment Specialist
Professional Career Development Institute
06.2003 - 09.2006
Took inbound calls to enroll potential students in furthering their education. Enrolled and provided information regarding students receiving a high school diploma or a vocational diploma.
Education
Nome - Nursing
Albany Junior College
Albany, GASkills
- Motivational Skills
- Follow-up skills
- Data Recording
- Interviewing Clients
Timeline
Phone Interviewer
Navex
06.2006 - 03.2024
Enrollment Specialist
Professional Career Development Institute
06.2003 - 09.2006
Nome - Nursing
Albany Junior College
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