Denise Torres

East Meadow,NY

Summary

Accounting student with a strong foundation in financial reporting and GAAP, combined with hands-on experience in high-volume data analysis, compliance, and accuracy-driven environments. Proven ability to manage large datasets, identify discrepancies, and ensure regulatory compliance. Seeking an Audit Associate role at PwC to apply analytical, problem-solving, and financial reporting skills in a client-focused environment.

Overview

years of professional experience

Work History

Emergency Room / Express Care Registrar

Mount Sinai Queens

Astoria, New York

09.2024 - Current

Process and validate 60–90 patient financial and demographic records daily, maintaining a 99.5% accuracy rate in a fast-paced, high-volume environment, demonstrating strong attention to detail and data integrity
Review, verify, and update insurance, billing, and personal data to ensure completeness and compliance with organizational and regulatory standards, reducing the risk of reporting errors
Identify, investigate, and resolve discrepancies in financial and demographic records by cross-referencing documentation, supporting accurate billing, reimbursement, and record-keeping processes
Utilize Epic EMR system to input, manage, and maintain structured datasets, ensuring all records are complete, consistent, and audit-ready for internal and external review
Ensure strict adherence to confidentiality and compliance standards, including HIPAA regulations, by safeguarding sensitive financial and personal information
Collaborate with clinical, administrative, and billing teams to streamline workflows, improve data accuracy, and support efficient patient processing and financial operations
Maintain composure in high-pressure environments while managing competing priorities, consistently achieving patient registration wait times of under five minutes
Support financial operations by collecting and processing patient payments, verifying billing details, and ensuring proper documentation for timely reimbursements

Human Resources Specialist

Regency Healthcare

Long Island City, New York

08.2020 - 09.2024

Screened and evaluated 100+ candidate applications quarterly, ensuring accuracy, completeness, and compliance with organizational hiring standards and regulatory requirements
Maintained and regularly reviewed employee records and documentation to ensure compliance with internal policies, labor regulations, and audit requirements
Coordinated and managed the onboarding process for approximately 20+ new hires monthly, verifying documentation accuracy and ensuring all compliance requirements were met
Scheduled and facilitated 40–60 interviews per month, maintaining detailed records and ensuring timely communication between candidates and hiring managers
Monitored and tracked employee training and certification records, ensuring compliance with organizational standards and maintaining audit-ready documentation
Conducted background checks and employment verifications, ensuring accuracy of candidate information and mitigating organizational risk
Collaborated cross-functionally with department leaders to improve onboarding workflows and documentation processes, increasing efficiency and enhancing the employee integration experience
Facilitated new hire orientations, clearly communicating organizational policies, procedures, and compliance expectations to ensure alignment and understanding
Maintained high levels of confidentiality when handling sensitive employee data, reinforcing compliance and ethical standards across all HR processes

Education

Graduate Certificate - Accounting

Southern New Hampshire University

Hooksett, NH

05-2027

Bachelor of Arts - Finance

Baruch College - Zicklin School of Business

New York, NY

05-2025

Skills

Technical:
Microsoft Excel (data analysis, pivot tables, reporting), Microsoft Office Suite, Epic EMR, Financial Data Analysis, GAAP Knowledge, Data Validation & Reconciliation, Data Entry & Financial Record Management

Healthcare Administration:
Patient Registration, Insurance Verification, Medical Records Documentation

Professional:
Customer Service, Analytical Thinking, Attention to Detail, Risk Awareness & Compliance, Documentation & Audit Support, Team Collaboration, Critical Thinking, Confidentiality Compliance (HIPAA), Fluent Spanish

Timeline