Denise Toth
DeLand,Florida
Summary
I have been involved in the pet industry all of my life. I have 25 years of experience as a pet groomer, have trained and titled multiple dogs, I have also in the past run a large boarding/grooming/training facility, have worked at a veterinary hospital, and in a spay/neuter clinic. I have experience with livestock and exotics also.
At my most recent position I was able to successfully quickly learn new skills and software, problem solved to improve the organization and efficiency of the business and improve the customer experience.
Overview
13
13
years of professional experience
Work History
Manager
Wise Axe
05.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Defined clear targets and objectives and communicated to other team members.
- Established team priorities, maintained schedules and monitored performance.
- Scheduling outside company team building and events.
- Data entry
- Coached customers to learn how to throw.
- Serve beverages.
Manager
Lewis's Feed/DeLand Feed And Pet Supply
06.2011 - 05.2022
- Developed and maintained relationships with customers and suppliers through account development
- Accomplished multiple tasks within established timeframes
- Onboarded new employees with training and new hire documentation
- Cross-trained existing employees to maximize team agility and performance
- Maximized performance by monitoring daily activities and mentoring team members
- Evaluated employees' strengths and assigned tasks based upon experience and training
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance
Education
Associate of Arts - Business Administration
Brevard Community College
Skills
- Sales Expertise
- Verbal and Written Communication
- Time Management
- Customer Needs Assessment
- Stocking and Receiving
- Inventory Control Procedures
- Order Processing
- Customer Service
- Cash Handling
- Answering Customer Questions
- Retail Store Operations
- Credit and Cash Transactions
- Inventory Pricing
- Sales Leadership
- Data entry
- Team Leadership
- Verbal and written communication
Timeline
Manager
Wise Axe
05.2022 - Current
Manager
Lewis's Feed/DeLand Feed And Pet Supply
06.2011 - 05.2022
Associate of Arts - Business Administration
Brevard Community College