Denise Trosien
Covina,CA
Summary
Dynamic courier with a proven track record at Federal Express, excelling in customer service and time management. Known for optimizing delivery routes using GPS technology, achieving timely deliveries, and fostering strong client relationships. Recognized for a clean driving record and exceptional problem-solving skills, ensuring safe and efficient transportation of goods.
Overview
21
21
years of professional experience
Work History
Courier
Federal Express
05.2004 - 02.2025
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Followed company policies and procedures during shift.
- Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
- Trained new couriers on company procedures, route optimization strategies, and best practices for safe handling of materials during transport.
- Expedited urgent shipments when required, prioritizing tasks efficiently to meet critical deadlines without compromising quality of service.
Education
High School Diploma -
John Rowland High School
Rowland Heights, CA06-2001
Skills
- Independent task execution
- Attention to detail
- Problem-solving
- Effective audience interaction
- Efficient driving techniques
- Meeting deadlines consistently
- Clean driving record
- Route optimization skills
Timeline
Courier
Federal Express
05.2004 - 02.2025
High School Diploma -
John Rowland High School
Similar Profiles
MICHAEL PEREZMICHAEL PEREZ
Material Handler at Federal ExpressMaterial Handler at Federal Express
Selina Del-RioSelina Del-Rio
Handler at Federal ExpressHandler at Federal Express
Adrian GuerreroAdrian Guerrero
Courier/Swing Driver-DOT at Federal ExpressCourier/Swing Driver-DOT at Federal Express
Noah CarpenterNoah Carpenter
Division Manager at Cold Star IceDivision Manager at Cold Star Ice
Michelle FrantzMichelle Frantz
Senior Desktop Support Technician at Prime Clinical SystemsSenior Desktop Support Technician at Prime Clinical Systems