Denise Uribe
Santa Maria,CA
Summary
Dedicated individual with a positive and energetic attitude, along with exceptional time management skills. Committed to delivering top-quality service while working independently. Demonstrates organizational prowess and dependability in managing multiple priorities. Proactively takes on additional responsibilities to contribute towards team goals. Known for being easy to work with and quick to adapt to new tasks.
Overview
1
1
year of professional experience
Work History
Banquet Server
Saint Louis Club
2023.08 - 2023.12
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Boosted banquet sales through effective upselling techniques and knowledgeable recommendations on menu items or beverage options.
Hotel Housekeeper
Valley View Casino
2022.10 - 2023.06
- Enhanced guest satisfaction by maintaining clean and orderly hotel rooms and common areas.
- Reduced complaints by promptly addressing housekeeping issues and concerns raised by guests.
- Collaborated with other housekeeping staff to maintain a positive work environment, resulting in improved efficiency.
- Implemented health and safety protocols for guests and housekeeping staff by utilizing gloves and appropriate protective equipment ensuring health and wellness safety
- Communicated damages, maintenance issues, safety concerns, and potential hazards to the management team for prompt resolution
Education
Bachelor of Arts - Anthropology
California State University - Chico
Chico, CA12.2021
Skills
- Ergonomic and Safety Training
- Excellent communication
- Quality Control
- Quality Assurance
- Sales Techniques
- Adaptive problem-solving
Languages
Spanish
Native or Bilingual
English
Timeline
Banquet Server
Saint Louis Club
2023.08 - 2023.12
Hotel Housekeeper
Valley View Casino
2022.10 - 2023.06
Bachelor of Arts - Anthropology
California State University - Chico
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