Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Denise Valencia

Miami,FL

Summary

Dynamic and empathetic Social Services Assistant with a proven track record at Riverside Care Center, enhancing client support through innovative educational materials and efficient data management. Excelled in client assessment and advocacy, while boosting sales and customer satisfaction at Sun Jewelry. Skilled in CPR/AED and adept in verbal communication, I bring a blend of hard and soft skills to drive impactful outcomes.

Personable and compassionate individual with strong communication and organizational skills. Possesses foundational knowledge of social services principles and proficiency in client assessment and support planning. Committed to making positive impact by supporting individuals and communities through effective service delivery.

Offering strong interpersonal skills and compassionate approach, paired with keen desire to learn and grow in social services field. Contributes understanding of community resources and support systems, with ability to develop effective client relationships. Ready to use and develop communication and organizational skills in role.

Overview

2
2
years of professional experience

Work History

Social Services Assistant

Riverside Care Center
08.2023 - Current
  • Developed educational materials on various social issues to inform both clients and the broader community about available resources.
  • Streamlined administrative processes by implementing efficient record-keeping systems and data management techniques.
  • Conducted thorough assessments of client needs, connecting them with appropriate resources and support networks.
  • Supported the professional development of team members by sharing knowledge, experience, and insights into effective practice within the field of social services assistance.

Jewelry Sales Associate

Sun Jewelry
06.2023 - 07.2023
  • Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
  • Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
  • Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
  • Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.

Education

High School Diploma -

New Designs Charter School
Los Angeles, CA
06-2022

Skills

  • Empathy display
  • Client assessment
  • Caseload management
  • Client advocacy
  • Teamwork and collaboration
  • Teamwork
  • Customer service
  • Problem-solving
  • Multitasking
  • Excellent communication
  • Verbal and written communication
  • Certified in CPR/AED
  • Self motivation

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Social Services Assistant

Riverside Care Center
08.2023 - Current

Jewelry Sales Associate

Sun Jewelry
06.2023 - 07.2023

High School Diploma -

New Designs Charter School
Denise Valencia