Denise Vecchio
Manorville,NY
Summary
Patient Account Representative with extensive experience in insurance verification and claims processing at Catholic Health Services. Demonstrated ability to resolve billing discrepancies and improve operational efficiency through targeted training and collaboration. Strong communication skills ensure regulatory compliance and accuracy in patient data management. Proficient in Epic, Word, and Excel, contributing to seamless healthcare operations.
Overview
15
15
years of professional experience
Work History
Patient Account Representative
Catholic Health Services
Melville, New York
08.2008 - 10.2023
- Managed insurance verification and eligibility for patient services, ensuring accurate patient data.
- Reconciled payments against outstanding invoices to maintain proper credit and debit posting.
- Ensured compliance with company policies on confidential health information privacy.
- Collaborated with healthcare providers to gather necessary documentation for patient accounts.
- Trained new staff on account management processes to enhance operational efficiency.
- Maintained accurate electronic health records, updating patient information as needed.
- Resolved billing issues by researching discrepancies and submitting appeals for denied claims.
- Interacted with various departments to facilitate efficient resolution of billing and payment matters.
Education
Associate of Arts - Psychology
Suffolk County Community College
Selden, NY06-2012
Skills
- Insurance verification and claims processing
- Electronic health records management
- Billing reconciliation and data accuracy
- Compliance auditing
- Claims processing
- Training and development
- Problem solving
- Effective communication
- Team collaboration
- Time management
- Excellent judgment
- Verbal and written communication
- Regulatory compliance
- Insurance collaboration
- Medical terminology knowledge
- HIPAA compliance
- Medical Billing Understanding
- Applications
- Data entry proficiency
- Follow-up skills
- HIPAA
- Hospital operations
- Critical thinking
- Organization skills
- Communication skills
- Decision-making
- Insurance company communication
- Active listening
Denise Vecchio
- Volunteer at Ernie's Place at St. John the Evangelist Church in Center Moriches. Offering help to the hungry and homeless by supplying necessary food and support.
- Eucharist Minister
Affiliations
- Enjoy Painting, Gardening, and Yoga
References
References available upon request.
Timeline
Patient Account Representative
Catholic Health Services
08.2008 - 10.2023
Associate of Arts - Psychology
Suffolk County Community College
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