Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
9
9
years of professional experience
Work History
Operations Supervisor
Millstone Medical
07.2020 - 02.2024
Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
Improved operational efficiency by streamlining processes and implementing time-saving strategies.
Oversaw logistics coordination for seamless transportation of goods between various departments and locations.
Enhanced team productivity by implementing dynamic scheduling system that matched tasks with expertise.
Ensured compliance with industry regulations and standards, maintaining company's reputation and avoiding penalties.
Conducted performance evaluations, providing constructive feedback and identifying areas for improvement.
Collaborated with sales team to align operational capabilities with customer expectations, boosting client satisfaction.
Completed bi-weekly payroll for 18 employees.
Operations Lead
Millstone Medical
03.2018 - 07.2020
Enhanced team productivity by providing ongoing training and development opportunities.
Managed and allocated staff and material resources to meet production goals.
Utilized data-driven insights to inform decision-making processes regarding resource allocation or process improvements within the operations department.
Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.
Planned operations and activities, and led projects.
Managed daily operations, ensuring timely delivery of high-quality products and services to clients.
Collaborated with cross-functional teams to achieve company-wide objectives and drive operational excellence.
Ensured strict compliance with industry regulations, maintaining up-to-date knowledge of relevant guidelines and best practices.
Set Builder
Millstone Medical
03.2015 - 03.2018
Mentored junior team members in proper set building techniques, fostering a positive work environment.
Collaborated with directors and production teams for seamless set transitions during performances.
Maintained cleanliness of workspaces to prevent hazards and maintain a professional appearance at all times.
Managed inventory of tools and materials, maintaining organization and avoiding project delays.
Followed protocols and stayed organized to provide personal and teammate safety.
Facilitated harmonious working relationships with crew members to prevent problems and conflicts.