Denise Winterbottom
Summary
Driven professional successful at merchandising products and attracting loyal customers through personalized service. Understands customer needs and customizes sales approaches. Friendly and upbeat individual familiar with customer service practices and sales principles.
Overview
4
4
years of post-secondary education
29
29
years of professional experience
Work History
Floor Associate
Rudy's "Country Store" and Bar-B-Q
New Braunfels, Texas
04.2023 - 03.2026
- Ensured cleanliness and organization of dining and service areas to enhance customer experience.
- Guided customers in menu selections and accommodated special requests to improve satisfaction.
- Processed customer transactions at cash register, ensuring accuracy and efficiency for a smooth checkout experience.
Food Preparation Worker
Rudy’s BBQ and Country Store
New Braunfels, TX
04.2023 - 03.2026
- Prepared ingredients following safety and sanitation guidelines daily.
- Operated kitchen equipment to ensure efficient food preparation processes.
- Assisted in maintaining inventory levels of food supplies and materials.
Private Nanny
Mimi and Ryan Pursel
Austin, TX
05.2018 - 02.2020
- Supervised daily activities for children, ensuring safety and engagement.
- Prepared nutritious meals in alignment with dietary needs and preferences.
- Organized educational games and activities to promote learning and development.
Owner/Operator
Oxtails & More Discount Foods
West Palm Beach, Florida
03.1997 - 09.2002
- Managed daily operations of discount food retail business.
- Supervised staff to ensure a positive customer experience.
- Developed and maintained vendor relationships for product sourcing.
Education
Bachelor of Science - Psychology
Towson University
Baltimore, MD 09.1989 - 05.1993
Skills
- customer service
- transaction processing
- food safety compliance
- inventory management
- Excellent communication skills
- Excellent customer service
Timeline
Floor Associate
Rudy's "Country Store" and Bar-B-Q
04.2023 - 03.2026
Food Preparation Worker
Rudy’s BBQ and Country Store
04.2023 - 03.2026
Private Nanny
Mimi and Ryan Pursel
05.2018 - 02.2020
Owner/Operator
Oxtails & More Discount Foods
03.1997 - 09.2002
Bachelor of Science - Psychology
Towson University
09.1989 - 05.1993