Denise Zerbe
Ocala,FL
Summary
Experienced baker skilled in baking techniques, customer service, and quality control. Proven ability to train teams and enhance workflow efficiency.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Baker
Walmart
Summerfield, FL
04.2010 - 09.2026
- Prepared and baked a variety of bread, pastries, and cakes according to established recipes.
- Operated commercial baking equipment, ensuring proper use and maintenance to meet safety standards.
- Monitored ingredient inventory levels, restocking supplies to maintain production efficiency.
- Assisted in training new team members on baking techniques and equipment operation.
- Implemented quality control measures to ensure consistency in product appearance and taste.
- Collaborated with team members to streamline workflow during peak hours for increased productivity.
- Maintained cleanliness and organization of the baking area, adhering to health regulations and standards.
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Managed customer service operations, including taking orders and resolving complaints.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Trained and supervised new employees on bakery operations and procedures.
Education
Medical Assistant -
ETI
North Canton, OHAssociate of Science - Education
Kent State
Canton, OH1987
Accomplishments
Trained customer service , Bookeeping and Scan Coordinaterat Albertsons .
Certification
I had as a Medical Assistant.
Timeline
Baker
Walmart
04.2010 - 09.2026
Medical Assistant -
ETI
Associate of Science - Education
Kent State