Alexius Pierce
Norfolk,VA
Summary
Motivated individual with a background in customer service and event coordination. Known for effective communication and adaptability, contributing to successful youth programs and community events. Ready to leverage expertise to foster positive relationships and drive impactful outcomes. Detail-oriented and adaptable professional with experience in registration and youth development. Skilled in problem-solving and conflict resolution, focused on delivering exceptional service and enhancing operational efficiency. Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Baker
Insomnia Cookies
Norfolk, Virginia
10.2025 - Current
- Maintained cleanliness of the baking area and equipment per safety guidelines.
- Collaborated with team members to meet high-volume production demands efficiently.
- Followed food safety guidelines while preparing all food items.
- Collaborated with other bakers on staff to complete tasks efficiently within set deadlines.
- Provided customer service by answering questions about menu items or taking orders from customers.
Registration Assistant
Syracuse City School District
Syracuse, NY
05.2023 - 09.2025
- Maintained accurate student records in electronic databases and filing systems.
- Assisted families with student registration processes and documentation requirements.
- Communicated effectively with parents and staff regarding registration inquiries.
- Processed incoming applications and verified eligibility criteria for new students.
- Analyzed customer feedback surveys in order to improve the registration process.
- Created spreadsheets containing detailed information about each customer's registration status.
Server
Who Wants Smoke Catering
Syracuse, New York
04.2021 - 07.2025
- Provided exceptional customer service during events and catering functions.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Assisted in training new servers on menu items and service protocols.
- Maintained cleanliness and organization of dining areas throughout events.
- Provided excellent customer service to ensure satisfaction.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Summer Aide
Parks and Recreation Department
Syracuse, New York
05.2022 - 08.2024
- Assisted in organizing community events and recreational programs.
- Provided information to visitors about park activities and amenities.
- Coordinated volunteer efforts for park clean-up days and events.
- Created positive relationships with students through active listening and positive reinforcement of behavior expectations.
- Assisted in meal prep and medication dispensing if needed.
- Conducted small group activities to reinforce learning objectives.
Summer Fellowship Coordinator
Syracuse Academy Of Science Charter School
Syracuse, New York
05.2022 - 08.2024
- Oversaw event planning to ensure alignment with educational goals and objectives.
- Assisted in budget management for fellowship activities and resource allocation.
- Established relationships with key stakeholders in order to facilitate smooth operations of the fellowship program.
- Assisted youth in developing job skills through hands-on activities.
- Facilitated group discussions to promote teamwork and communication.
- Collaborated with other staff members to create a fun atmosphere.
Substitute Teacher
Syracuse City School District
Syracuse, New York
05.2024 - 06.2024
- Managed classroom behavior to maintain a positive learning environment.
- Collaborated with teachers to support students' academic needs and goals.
- Adapted teaching methods to meet individual student learning styles.
- Supervised students during lunch and recess for safety and engagement.
- Assisted in preparing instructional materials and classroom resources.
- Encouraged positive behavior among students through effective communication techniques.
- Provided instruction and guidance to students in the absence of a regular teacher.
- Promoted a safe and secure atmosphere within the classroom setting.
- Monitored student progress throughout the day.
- Supported special needs students by providing individual instruction as needed.
Education
Associate of Science - Exercise Science
Norfolk State University
Norfolk, Virginia, VA05-2027
High School Diploma -
Syracuse Academy of Science Charter School
Syracuse, NY06-2022
Skills
- Customer service
- Team collaboration
- Event planning
- Classroom management
- Data management
- Food safety
- Problem solving
- Conflict resolution
- Communication skills
- Critical thinking and problem solving
- Leadership skills
- Creative and innovative
- Time management
- Adaptability and flexibility
- Relationship building
- Youth development
- Responsible and trustworthy
Languages
English
Native/ Bilingual
Affiliations
Volunteer at Turning Point Transitions (2022-Current)
References
References available upon request.
Timeline
Baker
Insomnia Cookies
10.2025 - Current
Substitute Teacher
Syracuse City School District
05.2024 - 06.2024
Registration Assistant
Syracuse City School District
05.2023 - 09.2025
Summer Aide
Parks and Recreation Department
05.2022 - 08.2024
Summer Fellowship Coordinator
Syracuse Academy Of Science Charter School
05.2022 - 08.2024
Server
Who Wants Smoke Catering
04.2021 - 07.2025
Associate of Science - Exercise Science
Norfolk State University
High School Diploma -
Syracuse Academy of Science Charter School