Denise Bollinger
Blue Diamond Growers
Rancho Cordova,CA
1
Certification
18
Years of experience
Reliable and detail-oriented professional with 10+ years of experience in office administration, data entry, customer service, inventory management, laboratory production, and daily operations. Experienced in managing high-volume workloads, maintaining accurate records, processing orders and invoices, coordinating schedules, monitoring inventory, and communicating with customers, vendors, and team members. Strong ability to work independently or as part of a team while maintaining accuracy, confidentiality, organization, and attention to detail. Tech-savvy, quick to learn new systems and processes, and committed to completing work efficiently and to a high standard.
Work History
Data Entry Clerk
4 Months- Accurately entered, updated, and maintained production, inventory, order, and product information while ensuring records remained complete and up to date.
- Managed high-volume data and documentation with exceptional attention to detail, verifying information for accuracy and correcting discrepancies as needed.
- Maintained detailed inventory records and coordinated ordering of ingredients, supplies, and products to support daily production and customer orders.
- Processed and organized invoices, purchase orders, production records, and other confidential business documentation in a timely and accurate manner.
- Coordinated information between departments, vendors, and customers to ensure orders, schedules, inventory, and documentation were accurate and completed on time.
- Handled proprietary formulations, business information, and customer records with strict confidentiality while working independently and meeting deadlines.
Machine/Production Operator
6 Months- Operated machinery to assemble high-quality products, ensuring compliance with safety standards.
- Collaborated with team members to streamline production processes and reduce downtime.
- Trained new employees on equipment usage and safety protocols to enhance operational efficiency.
- Monitored production lines for quality assurance, identifying and resolving issues promptly.
- Implemented process improvements that enhanced productivity and reduced waste during manufacturing.
- Conducted routine maintenance on equipment to ensure optimal performance and reliability.
- Assisted in inventory management by tracking raw materials and finished goods effectively.
- Coordinated with supervisors to meet production targets and maintain workflow consistency.
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Organized work to meet demanding production goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
Cannabis and botanical lab technician
4 Years- Worked in a lab mostly alone with cannabis and botanical herbs to create and make product to be branded and distributed out to legal cannabis store fronts in California. I was responsible for ordering all product, managing, fulfilling and making all orders to be able to create recipes. I helped create a brand from the ground up that is now sold in legal store fronts all over California that launched almost 2 years ago. I was responsible for creating recipes and being very discreet with all recipes. I over saw major large scale productions on all product I helped to create, meaning quality control of all product being produced and packaged on a large scale.
Office manager
4 Months- Responsible for answering heavy phone lines, all finance applications, writing purchase invoices, scheduling deliveries, training new staff, keeping inventory on product, making orders with multiple different companies, managing payments and bills of the business. Maintaining displays on showroom floor and providing great customer service.
Office Manager
1 Year 7 Months- Oversaw daily operations in selling furniture, interacted both with vendors and employees. Responsible for answering heavy phone lines, all finance applications, writing purchase invoices, scheduling deliveries, training new staff, keeping inventory on product, making orders with multiple different companies, managing payments and bills of the business. Maintaining displays on showroom floor and providing great customer service.
Receptionist/Management
2 Years 6 Months- Responsible for greeting patients as they entered, checked them into the system, answered heavy phone lines, filed all patient records accordingly, was discreet with patient information, updated our online menu and our in store menu on tv screens. After I got promoted to management my responsibilities included day-to-day operations of the dispensary in accordance with the State of California and standards set by the Company. Provided support to Cashiers, handled vendor payments, all cash drops from registers, any ordering and receiving of all inventory, and maintained any patient concerns or issues. Responsible for opening and closing of the store safely, maintaining facility compliance and cleanliness. Oversaw 17 employees and over 40,000 patient records.
Customer Service Representative
8 Months- Responsible for signing customers up with a free phone service by engaging with all customers and bringing awareness of the free government program. Had to be discreet with all customers personal information, answered heavy phone lines, kept inventory of all stock in the store and troubleshooting various phone problems.
Cashier/Stock
2 Years 3 Months- Responsible for setting up the store at the start of the season. Organizing, tagging and bagging merchandise. Setting up animatronics around the store, tearing the store down and packing it all up into boxes at the end of the season. Answered the phones, worked a register, handled all forms of payment, responsible for accuracy of cash drawer funds, and paperwork at end of shift.
- (Seasonal 3 years)
Cashier/Customer Service
2 Years 8 Months- Responsible for handling cash registers, providing customer service, greeting customers, collecting payments, promoted credit card program, managed returns and refunds, answered customer inquiries, and stocked the shelves. While at the food court I provided a fresh and safe eating experience for all customers. Kept stock and inventory on all food product to maintain freshness. Upheld and maintained the execution of food and beverage standards of all kitchen routines.
Education
High School Diploma
Skills
Receptionist
Scheduling
Team player
Multitask
Organization
Time Management
Fat learner
Furniture Sales
Typing
Office Management
Front Office
Microsoft Office
Conflict Resolution
Sales
Customer Service
Leadership/management
Cash Handling
Computer
Data Entry Clerk
Personal Information
Work Permit: Authorized to work in the US for any employer
Certification
Driver's License
Timeline
Data Entry Clerk
Blue Diamond Growers
05.2026 - 09.2026Read More
Machine/Production Operator
Artisan LLC
11.2025 - 05.2026Read More
Cannabis and botanical lab technician
Natura LLC
06.2021 - 06.2025Read More
Office manager
Becks furniture
10.2020 - 02.2021Read More
Office Manager
Furniture Town
07.2018 - 02.2020Read More
Receptionist/Management
1841-4207 consulting inc
08.2015 - 02.2018Read More
Customer Service Representative
Budget Mobile
11.2014 - 07.2015Read More
Cashier/Stock
Spirit Halloween
08.2012 - 11.2014Read More
Cashier/Customer Service
Target
08.2008 - 04.2011Read More
Franklin High School
High School Diploma
Read More