Denise M. Bounds
Goose Creek,South Carolina
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
23
23
years of professional experience
Work History
Warehouse Operations Clerk, Part-time
Navy Exchange Service Command
08.2023 - Current
- Receive, prepare, process and/or verifies a variety of documents such as accounting, shipping and receiving, and retail price changes.
- Research and/or resolve discrepancies
- Maintain a variety of records, logs and files regarding warehouse operations.
- Type a variety of correspondence, reports.
- Access multiple computer systems/programs in the processing of necessary data.
Free Lance Administrative Assistant, Part-time
Self-employed
05.2020 - Current
Sales Associate/In Room Dining Server, Part-time
Charleston Place, Belmond Hotel
12.2021 - 12.2022
- Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
- Took customer's orders and relayed to kitchen staff with accuracy.
- Engaged in suggestive selling and other sales techniques.
- Monitored dining room inventory and replenished as necessary. Assisted wait staff with timely food delivery and guest requests.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
Manufacturing Technician
Environmental Monitoring Systems
07.2018 - 08.2021
Wellness Clerk/Lead Cashier
Earth Fare
08.2015 - 07.2018
- Handled cash, credit or check transactions with customers, scanned goods and collected payments, issued change, receipts, refunds, or tickets, and resolved customer complaints, guided them and provided relevant information
- Assisted various concerns of customers in regard to their supplement needs, ordered and received shipments, stocked, rotated and applied for credit of product, maintained neat and clean department.
Office Manager/Administrative Assistant/Leasing Assistant
Growth Quest, LLC, New Directions Behavioral Health
09.2009 - 07.2018
Assistant Manager/Scan Coordinator
Piggly Wiggly Of Carolina, Co.
10.2000 - 08.2004
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Sorted, logged and distributed price change paperwork, labels and tags and guided other team members in ordering and receiving tags.
- Monitored sales events for accuracy in scanning and signage, maintained current knowledge of weekly ad items and verified pricing integrity.
- Executed correct signage placement in each aisle and department and replaced missing signs before store opening.
- Mentored team members to enhance professional development and accountability in workplace.
Education
Trident Technical College
North Charleston, SCundefined
Goose Creek High School
Goose Creek, SCSkills
- Microsoft applications proficiency
- Computer skills
- Multitasking abilities
- Organization and Time management
- Planning and Coordination
- Analytical skills
- Responsible
- Conflict resolution
Timeline
Warehouse Operations Clerk, Part-time
Navy Exchange Service Command
08.2023 - Current
Sales Associate/In Room Dining Server, Part-time
Charleston Place, Belmond Hotel
12.2021 - 12.2022
Free Lance Administrative Assistant, Part-time
Self-employed
05.2020 - Current
Manufacturing Technician
Environmental Monitoring Systems
07.2018 - 08.2021
Wellness Clerk/Lead Cashier
Earth Fare
08.2015 - 07.2018
Office Manager/Administrative Assistant/Leasing Assistant
Growth Quest, LLC, New Directions Behavioral Health
09.2009 - 07.2018
Assistant Manager/Scan Coordinator
Piggly Wiggly Of Carolina, Co.
10.2000 - 08.2004
Trident Technical College
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Goose Creek High School
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