Denise Theresa Martir
San Leandro,California
Summary
Motivated, versatile, diligent, and committed worker looking to build experience and sharpen abilities by pursuing opportunity and experience through abundant occupations. Proficient in assessing and attending to customer needs in both floor sales and food service industries combined with good listening skills and a detail-oriented nature. A high-performance individual who will see the job through to completion.
Overview
5
5
years of professional experience
Work History
Certified Massage Therapist
La Belle Rose Med Spa
Daly City, California
03.2024 - Current
- Delivered therapeutic massages for pain relief, relaxation, restorative function and overall wellness using various techniques such as deep tissue, Swedish, trigger point therapy, and Myofascial release.
- Communicated with clients to discuss medical history, lifestyle and massage treatment goals through thorough physical examination and verbal assessment
- Carefully customized treatment plans for individual client needs and preferences while considering the possibility of reoccurring conditions due to lifestyle habits
- Consistently adhered to industry best practices and maintained a clean, sanitary work environment to ensure client safety and comfort
- Adapted massage techniques according to each client''s unique health history, physical condition, or personal preferences for maximum therapeutic benefit while understanding the risks of contraindications and ensuring clients safety and well being
- Utilized detailed SOAP notes to track client progress and inform subsequent treatment planning decisions.
- Advised clients on lifestyle changes and the ecorporation of at-home exercises and stretches to improve alignment, posture, and gait for better long-term wellness.
Spa Assistant
La Belle Rose Med Spa
Daly City , CA
03.2024 - Current
- Handled client inquiries professionally, resolving concerns promptly to maintain satisfaction levels while effectively relaying information to staff and technicians so clear communication regarding treatments or preferences is facilitated
- Maintained cleanliness of treatment rooms, restrooms, and common areas to uphold high standards of sanitation and professionalism.
- Offered valuable input towards marketing initiatives aimed at attracting new clientele while retaining loyal customers.
- Managed administrative tasks such as answering phones, scheduling appointments, following up on client's post-treatment recovery, processing payments and greeting customers in a welcoming manner
- Aided in the administration of certain treatments
Server/Cashier
Bonchon Chicken
San Leandro, CA
01.2022 - Current
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked with POS system to place orders as well as manage register accuracy through correct billing, payment processing and cash management practices.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed and reset tables to keep dining room and work areas clean.
- Checked guests' identification before serving alcoholic beverages.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Sales Associate
Target
Colma , California
06.2019 - 02.2021
- Provided positive first impressions to welcome existing, new and potential customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated POS terminals and cash drawer balancing.
- Displayed versatility by assisting separate departments and gaining skills while performing new and challenging tasks
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Tracked down hard-to-find merchandise at diverse locations.
- Used consultative sales approach to answer customer questions about products and services, helped locate merchandise and promoted key items.
Education
Certificate of Achievement - Massage Therapy
Skyline College
03.2022
Associate of Arts - Letters And Science
Skyline College
03.2022
High School Diploma -
El Camino High School
03.2019
Skills
- Teamwork and Collaboration
- Customer Service
- Integrity and Dependability
- Clear Communication
- Store Organization
- Safe Food Handling
- Cleaning and Sanitizing
- Inventory Stocking and Replenishment
- Cash Drawer Operations
Timeline
Certified Massage Therapist
La Belle Rose Med Spa
03.2024 - Current
Spa Assistant
La Belle Rose Med Spa
03.2024 - Current
Server/Cashier
Bonchon Chicken
01.2022 - Current
Sales Associate
Target
06.2019 - 02.2021
Certificate of Achievement - Massage Therapy
Skyline College
Associate of Arts - Letters And Science
Skyline College
High School Diploma -
El Camino High School
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