Denisha Crow

• Consulted with new clients, asking appropriate questions to understand needs and expectations for hair color, style and care
• Maintained client treatment records and designed long-term care programs for return customers
• Assessed customer hair texture, treatment history and desired outcome to identify appropriate services
• Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.

• Managed complex calendars, scheduling appointments and coordinating travel logistics for executive team.
• Developed and maintained efficient filing systems, ensuring easy access to critical documents.
• Assisted in preparing presentations and reports for board meetings, enhancing communication effectiveness.
• Facilitated cross-departmental collaboration by organizing meetings and maintaining project timelines.

• I worked under Terri Schonfeld
• I was chosen to be a care taker and teacher for her young daughter who had been diagnosed with Williams
• Syndrome at birth
• Provided one-on-one and group life skills and tutoring instruction for them
• Tracked progress to identify opportunities to alter tutoring methods and help them achieve their literacy goals
• Came to all sessions with advanced knowledge of topics and plan of instruction
• Marketing, General Studies

● Assessed condition of clients' skin in order to make recommendations to improve skin quality.
● Designed post-treatment at-home care products.
● Developed individualized, therapeutic skin care programs.
● Advised clients on proper home-care regimens.
● Recommended retail products for at-home use.
● Informed guests of appropriate products available to increase retail
sales.

• Assisted with reception duties like scheduling patients and completing follow up calls up to 30 a day.
• Prepared patients to meet with physical therapists
• Worked in acute care setting helping 10 or more patients complete exercise programs per day
• Answered questions from patients via email, phone and in person
• Scheduled patient appointments to meet treatment requirements and ensure quality care
• Followed all HIPAA rules and regulations regarding patient confidentiality
• Ensured safety and well-being of patients
• Inventoried supplies and ordered more for office and patient rooms
• Documented each patient case with updates in computer system.
• Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities.
• Determined financial needs by assessing existing coverage and aligning new services with long-term goals.
• Calculated premiums and established payment methods for sales.

• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items and join reward programs.
• Restocked and organized merchandise in front lanes.

• I worked the front desk during visitation hours
• Operated communications equipment
• Volunteered to help with special projects, assuming a variety of tasks and duties
• Greeted persons entering the establishment and determined the nature and purpose of visit.