De'Nisha Riggins

Supervised operators to ensure efficient operations and smooth workflow. Managed crisis situations by assuming control during serious issues. Led team to maintain high performance and operational standards.

Executed operational tasks using Microsoft Word and Excel efficiently. Handled security calls, prioritizing safety at all dispensary and cultivation locations. Activated law enforcement dispatch in cases of immediate threats. Managed access control by issuing and rescinding employee badges. Oversaw overnight location monitoring to ensure compliance with security measures. Established rapport with executives to promote organizational unity.

• Verified accuracy of shipments upon arrival and confirmed order correctness. Identified and reported discrepancies in inventory management system for prompt resolution. Maintained organized inventory records to facilitate efficient tracking and control.

• Assist customers with inquiries and complaints while providing detailed information on products and services.

• Designed and executed a dynamic curriculum targeting children aged 1-4. Introduced basic alphabet concepts through interactive lessons. Engaged students with drawing activities to foster artistic expression. Organized outdoor activities to promote active learning and exploration.

• Processed customer transactions efficiently while managing cash registers. Collected payments in cash or credit and issued appropriate receipts and change. Delivered excellent customer service throughout each interaction. Resolved payment discrepancies and processed refunds when necessary.