Denisha Wheeler

Sales Associate

Aaron H

Tucker, GA

08.2021 - Current

Engaged with customers to build rapport and loyalty.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
Solved customer challenges by offering relevant products and services.
Provided positive first impressions to welcome existing, new and potential customers.
Maintained customer satisfaction with quick and professional handling of product returns.
Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Increased sales by offering advice on purchases and promoting additional products.
Maintained records related to sales, returns and inventory availability.
Answered customer questions about sizing, accessories and merchandise care.
Enhanced product presentation and promotional material displays, working alongside retail representatives.
Recommended accessories and complementary purchases to boost revenue.
Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
Processed product returns and assisted customers with other selections.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Educated clients on current promotional offerings and products using persuasive selling tactics.