Denisha Wheeler
Design
Stone Mountain,GA
Summary
Highly experienced associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Creative associate well-versed in successful sales techniques and approaches, relationship building and long-term customer retention strategies. Demonstrated competency in client acquisition and closing. Focused on maximizing bottom-line profitability by satisfying customer needs and business targets through skilled promotions.
Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
Work History
Sales Associate
Aaron H
Tucker, GA
08.2021 - Current
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new and potential customers.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained records related to sales, returns and inventory availability.
- Answered customer questions about sizing, accessories and merchandise care.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Recommended accessories and complementary purchases to boost revenue.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Processed product returns and assisted customers with other selections.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
Towers High School
Decatur, GA 08.2019 - Current
Skills
Client Service
Cash register operation
Cash Handling
Sales expertise
Relationship building
Multi-tasking strength
Adapt to diverse groups
Merchandising understanding
Social perceptiveness
Exceptional customer service
Point of sale operation
Professional demeanor
Sales training
Product and service sales
Problem-solving skills
Accomplishments
- Design - Responsible for creative design while assisting customers/peers.
Timeline
Sales Associate
Aaron H
08.2021 - Current
Towers High School
08.2019 - Current