Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Denishia Usher

Glen Cove,NY

Summary

Multi-skilled health care professional with experience in providing quality care and building patient relations. Known for a strong work ethic, adaptability and being a great team player to deliver compassionate care while maintaining a professional demeanor. Excellence in communication, time management and organizational skills to provide optimal patient outcomes.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Certified Release of Information Specialist

MRO Corporation/ North Shore University Hospital
10.2023 - Current
  • Promote patient privacy rights by educating staff members on best practices for handling sensitive information appropriately during the release process in accordance with HIPAA guidelines.
  • Log, scan, process and release medical records requests into/from EMR database.
  • Answer phone calls and respond to faxes from physician offices, hospitals on a priority basis.
  • Assist walk-in patients at the front desk with requesting medical records and radiology imaging, as well as assisting medical staff with requesting medical record uploads of patient information into the EMR database.

Pre-Analytical Specialist

Sunrise Medical Laboratories
01.2021 - 06.2023
  • Ensure accuracy of patient information entry into laboratory database.
  • Train team members on most effective practices for data analysis, fostering a culture of continuous improvement.
  • Accessioning of specimens.
  • Aliquot COVID-19 samples for chemical analysis.

Dietary Aide

Northwell Health
02.2016 - 10.2020
  • Transport and serve meals to patients in accordance with established schedules and dietary procedures.
  • Keep all kitchen areas and kitchenware clean, tidy and free of hazards.
  • Assist in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions, as well as follow all food safety regulations while preparing meals for patients.
  • Ensure food safety compliance and kitchen cleanliness through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.

Resident Medical Assistant

Atria Senior Living
09.2011 - 10.2015
  • Aide with medication management, daily living activities and signing of quarterly annual assessments.
  • Improve patient comfort by maintaining a safe living environment for residents with addressing concerns promptly, providing compassionate care and monitoring daily progress.
  • Assist with meal preparation and delivery for accuracy of achieving nutritional objectives for patients.
  • Maintain current knowledge of best practices in personal care through ongoing professional development opportunities.

Medical Records Clerk

Orthopedics Associates
04.2008 - 01.2009
  • Set up files and maintain patient records.
  • Ensure all necessary paper medical health information is integrated into the EMR database.
  • Responsible for provision of medical records to clinical staff as requested, as well as providing day to day assistance to clinical staff.
  • Assist with pulling medical charts for patient care as requested by treating physician.

Education

Bachelor of Science - Healthcare Administration

University of Phoenix
Tempe, AZ
03-2018

High School Diploma -

Glen Cove High School
Glen Cove, NY
06-2005

Skills

  • HIPAA Compliance
  • Customer Service
  • Interpersonal, Verbal, Written Communication
  • Microsoft Office Applications Utilization
  • Data Management
  • Laboratory, Medical Office, Hospital Experience

Certification

  • CRIS - Certified Release of Information Specialist, AHIOS INSTITUTE, 5/2/2024
  • Certified Medication Management, ATRI, 9/14/2011
  • HHA - Home Health Aide, UTOPIA HOME CARE, INC., 3/9/2010
  • PCA - Personal Care Aide, UTOPIA HOME CARE, INC., 3/1/2010
  • CBCS - Certified Billing and Coding Specialist, SANFORD BROWN INSTITITUE, 1/15/2009

Timeline

Certified Release of Information Specialist

MRO Corporation/ North Shore University Hospital
10.2023 - Current

Pre-Analytical Specialist

Sunrise Medical Laboratories
01.2021 - 06.2023

Dietary Aide

Northwell Health
02.2016 - 10.2020

Resident Medical Assistant

Atria Senior Living
09.2011 - 10.2015

Medical Records Clerk

Orthopedics Associates
04.2008 - 01.2009

Bachelor of Science - Healthcare Administration

University of Phoenix

High School Diploma -

Glen Cove High School
Denishia Usher