Denishwa Benton
Fairburn,GA
Summary
A highly motivated and dedicated customer service professional with over six years of demonstrated experience assisting customers with inquiries, services, and general information. An effective communicator who builds rapport with customers to identify their wants, needs, and interests, to provide tailored products and services. Seeking to utilize customer service experience, an outgoing personality, and a drive for excellence.
Overview
10
10
years of professional experience
Work History
Warehouse Packer
Bosch/MAU
Atlanta, GA
06.2021 - Current
- Inspected incoming and outgoing shipments to ensure accuracy and prevent errors.
- Created shipping labels for daily order processing.
- Built, labeled, and shrink-wrapped pallets for secure transport of goods.
- Reviewed orders to confirm product specifications were met.
- Packed and labeled products for shipment in compliance with company standards.
- Operated machinery to enhance sorting and packing efficiency.
- Conducted quality inspections of products before packaging and shipment.
- Collaborated with team members to improve packing workflows and procedures.
Packer Associate
Walmart Distribution Center
Union City, Georgia
09.2020 - 05.2021
- Executed coordination and planning skills to achieve timely results.
- Inspected incoming and outgoing shipments for accuracy and error prevention.
- Packed, weighed, and shipped items per customer specifications efficiently.
- Organized packages by size, weight, destination, or product type using handheld scanners.
- Checked for damaged goods and documented discrepancies on required paperwork.
- Labeled packages with shipping information to ensure proper delivery.
Laundry Attendant
Sig Samuels Dry Cleaners
Atlanta, GA
01.2018 - 04.2020
- Operated washing machines and dryers for optimal cleanliness and efficiency.
- Sorted and categorized laundry items by color and fabric type for proper cleaning.
- Followed safety protocols while handling chemicals and operating machinery in the facility.
- Loaded and unloaded washers and dryers, observing correct operating instructions.
- Folded dried articles neatly.
- Transported laundry in carts and sorted dirty items by load type.
Residential House Cleaner
2 Bees and A Broom
Atlanta, GA
01.2017 - 11.2017
- Utilized eco-friendly products and techniques to clean residential spaces efficiently.
- Disinfected high-touch areas, ensuring a healthy living environment.
- Sanitized bathrooms, including toilets, showers, tubs, sinks, and countertops.
- Scrubbed kitchen counters, cabinets, and backsplashes to maintain cleanliness.
- Organized cleaning supplies and equipment to enhance operational workflows.
- Inspected completed work to uphold quality standards consistently.
- Communicated with clients to align on specific cleaning preferences.
- Dusted furniture, fixtures, window sills, baseboards, and other surfaces thoroughly.
Cashier / Sandwich Artist
Subway
04.2015 - 11.2016
- Prepared food items to the customers liking, while maintaining a clean, safe, and sanitary workplace
- Greeted customers with a positive attitude and listened carefully to their order for accuracy
- Proceeded with handling all money payments and suggested other food items to up sale
Education
High School Diploma -
Grady High School
Atlanta, GA05.2011
Skills
- Customer service excellence
- Standard operating procedures
- Conflict resolution strategies
- Process optimization
- Team leadership skills
- Schedule management expertise
- Microsoft Office proficiency
Timeline
Warehouse Packer
Bosch/MAU
06.2021 - Current
Packer Associate
Walmart Distribution Center
09.2020 - 05.2021
Laundry Attendant
Sig Samuels Dry Cleaners
01.2018 - 04.2020
Residential House Cleaner
2 Bees and A Broom
01.2017 - 11.2017
Cashier / Sandwich Artist
Subway
04.2015 - 11.2016
High School Diploma -
Grady High School
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