Summary
Overview
Work History
Education
Skills
Timeline
Generic

Denisia Gonzalez

Houston

Summary

Results-driven and bilingual leasing professional with over three years of experience in property management, tax credit compliance, and resident relations. Known for handling high-pressure environments with confidence, precision, and professionalism. Skilled in everything from lease-ups and renewals to digital marketing and resident retention, CRM systems like Knock and OneSite. Known for staying cool under pressure, solving problems fast, and keeping communities running smoothly. Proficient in Canva, Microsoft Teams and with a strong grasp of administrative and operational work flows. Ready to confidently seek the next step into bringing leadership in management, accountability, and next-level results to the team.

Overview

2
2
years of professional experience

Work History

Leasing Specialist & Social Media Ambassador

The Morgan Group
11.2024 - 07.2025
  • Coordinated move-ins and move-outs efficiently, minimizing vacancy periods between tenants.
  • Provided personalized tours of properties, showcasing unit features and amenities tailored to each prospect''s needs.
  • Acted as backup to the assistant manager, helping with resident notices, rent collections, and daily operations.
  • Kept meticulous records of correspondence between management and tenants.
  • Maintained accurate records and responded to leads accross Knock and other platforms.
  • conducted pre-move in and move-out inspections and collaborated with maintenance service requests.
  • Promoted the community using canva to create engaging digital content for social media.

Leasing Specialist

Wilhoit Properties
12.2023 - 11.2024
  • Managed leasing operations at a tax credit community, requiring detailed compliance with affordable housing guidelines and documentation.
  • Handled renewals, income verification, and lease files in accordance with regulations.
  • Scheduled appointments, conducted tours, and processed applications with accuracy.
  • Completed pre-move-in inspections and coordinated move-in logistics.
  • Maintained resident records and communication logs, ensuring clear documentation.
  • Collaborated with maintenance to resolve resident concerns quickly and professionally.
  • Collected rent and updated resident accounts using internal systems.

Leasing Specialist

Cortland
05.2023 - 12.2023
  • Implemented efficient screening process to select qualified applicants while minimizing risk of delinquency or eviction.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Collaborated with maintenance teams to resolve issues quickly, highly ensuring high satisfaction levels.
  • Responded to requests and scheduled appointments for property showings.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Verified tenant incomes and other information before accepting lease applications.
  • Inspected properties before and after move-ins to schedule maintenance, cleaners, and other services.

Education

High School Diploma -

Cesar E. Chavez Highschool
Houston, TX

Skills

  • Bilingual (English & Spanish)
  • Microsoft Office & Excel
  • OneSite
  • Knock CRM
  • Canva
  • Zoom & Microsoft Teams
  • Verbal Communication
  • Customer Service
  • Detail Oriented
  • Problem Solver
  • Multitasking
  • Fair Housing
  • Typing & Computer Skills

Timeline

Leasing Specialist & Social Media Ambassador

The Morgan Group
11.2024 - 07.2025

Leasing Specialist

Wilhoit Properties
12.2023 - 11.2024

Leasing Specialist

Cortland
05.2023 - 12.2023

High School Diploma -

Cesar E. Chavez Highschool

Similar Profiles

CREATE PROFILE
Denisia Gonzalez