Denisia Whitehead
Columbus,GA
Summary
Continue to provide outstanding customer service and advance in my position. Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Phlebotomist
Jack Hughston Memorial Hospital
03.2024 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Used personal protective equipment correctly to protect coworkers and patients.
- Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
Phlebotomist
Piedmont Columbus Reginal Hospital Northside
05.2023 - Current
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Plasma Lab Technician/Phlebotomist
Grifols Plasma Center
06.2021 - 05.2023
- Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
- Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
- Managed inventory of laboratory supplies, reducing waste and optimizing resource allocation.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Troubleshot equipment malfunctions, ensuring minimal downtime and maintaining optimal functionality.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
Education
Bachelor of Science - Pre-Medicine
Columbus State University
Columbus, GA12.2022
High school diploma - Advance
Northern Nash Senior High
Rocky Mount, NC06.2012
Skills
- Venipuncture
- Order of draw
- Patient Care
- Specimen handling
- HIPAA Compliance
- Specimen labeling procedures
- Capillary puncture
- Blood culture collection
- Data Entry
- Medical terminology knowledge
- Infection Control
- Certified in CPR/AED
References
- Amanda James, Phlebotomist, Piedmont Columbus Regional Northside, 334-540-9887
- Phillip Cason, Laboratory Supervisor, Piedmont Columbus Regional Northside, 706-494-2100
- Lakesha Whitehead, Lead Phlebotomist, Piedmont Columbus Regional Midtown, 762-359-6355
Timeline
Phlebotomist
Jack Hughston Memorial Hospital
03.2024 - Current
Phlebotomist
Piedmont Columbus Reginal Hospital Northside
05.2023 - Current
Plasma Lab Technician/Phlebotomist
Grifols Plasma Center
06.2021 - 05.2023
Bachelor of Science - Pre-Medicine
Columbus State University
High school diploma - Advance
Northern Nash Senior High
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