Years of professional experience
Open To Work
DENIS BRONKAR
Luxury Brand Leader
New York,NY
Summary
Performance-driven Retail Leader & Luxury Heritage Specialist with 12+ years of experience directing high-volume NYC flagship operations and driving $2.4M in annual sales. Expert in Client Experience Management (CEM) and high-net-worth relationship management for portfolios of 450+ clients, leveraging data-driven KPI analysis and payroll optimization to maximize profitability. A solutions-oriented leader who utilizes "managerial courage" to increase team performance by 15% through sophisticated selling ceremonies and talent development, while ensuring 100% compliance with premium brand standards and visual storytelling excellence.
Overview
13
13
7
7
Certifications
Work History
Founder/Operations Manager
Promelior LLC
New York, NY
02.2025 - Current
- Founded and scaled operations across Los Angeles and NYC, achieving 10% revenue growth for a diverse client portfolio.
- Enhanced customer service through comprehensive training programs focused on communication and conflict resolution, significantly boosting client retention.
- Implemented data-driven merchandising and marketing strategies, increasing operational productivity by 15%.
Assistant Store Manager
Vilebrequin
Manhattan, NY
06.2024 - 02.2025
- Maximized daily sales by implementing operational strategies that enhanced team productivity and increased client retention by 15% year-over-year.
- Drove a 14% increase in employee performance by developing and executing comprehensive training programs designed to enhance core competencies and technical product knowledge.
- Developed and executed training programs to support professional development and deepen team product knowledge.
- Generated detailed sales reports to inform strategic decision-making, contributing to an improvement in overall business performance from 75% to 90% within three months.
- Designed and executed technical and soft-skill training programs to enhance product knowledge and team professional growth.
- Led a high-performing team to exceed sales targets and achieve client retention goals in a luxury retail environment.
Marketing Supervisor | Strategy & Product Development
Google
Manhattan, NY
08.2022 - 12.2023
- Executed marketing campaigns that increased lead generation by 30% through data analytics and precise audience targeting.
- Led a cross-functional team of 15-26 members to launch six annual targeted campaigns, significantly enhancing brand reputation and customer trust.
- Oversaw strategy implementation that contributed to a 25% increase in product visibility across key markets.
- Served as a cross-departmental liaison to align team objectives with corporate strategy and brand positioning goals.
- Collaborated as a strategic partner to department heads, aligning team output with corporate strategy to achieve 100% campaign delivery and strengthen brand trust.
- (Contract)
Lead Sales Specialist
TOD'S
Manhattan, NY
04.2021 - 06.2023
- Drove $2.4 million in in-store sales and $865,210 in e-commerce revenue at the flagship location, exceeding annual sales goals by 16% year-over-year.
- Cultivated enduring client relationships through high-touch personalized service and sophisticated clienteling strategies.
- Developed and executed targeted strategies to enhance KPI performance, achieving a 30% growth rate in conversion and average transaction value (ATV) every six months.
- Built and maintained robust relationships with over 450 high-profile individuals, driving a 10% increase in long-term retention through personalized engagement strategies.
Consultant / Freelance, Client & Business Relations Management
MKTG Research
Los Angeles, CA
04.2018 - 11.2020
- Secured over 30 new contract projects through proactive client engagement and targeted marketing strategies.
- Conducted gap analyses to identify operational inefficiencies, leading to a 20% enhancement in workflow for clients.
- Produced detailed reports to track project milestones and ensure consistent, timely delivery.
Senior Sales Specialist | Interior Design for Home Collection
Ralph Lauren
Los Angeles, CA
07.2016 - 11.2017
- Conducted in-home design consultations and managed end-to-end interior design projects, consistently improving client satisfaction scores.
- Built a personal clientele base from zero to over 85 accounts within nine months, demonstrating exceptional relationship-building skills.
- Formulated creative design concepts while effectively managing inventory and logistics to ensure premium customer service.
- Managed daily operations, ensuring strict adherence to brand standards and optimizing inventory management.
Regional Director of Sales and Marketing
Progressive Art Stained Glass Studio
Los Angeles, CA
11.2012 - 04.2017
- Oversaw marketing and sales operations, driving a consistent 12% annual growth margin.
- Implemented performance updates that resulted in enhanced client engagement and brand loyalty.
- Trained staff in sophisticated sales practices, elevating team performance and boosting customer satisfaction levels.
- Directed corporate training initiatives, enhancing team performance and ensuring strict compliance with brand standards and operational protocols.
- Deployed performance evaluation systems and staff engagement programs that directly contributed to a consistent 12% annual growth margin.
Multi-Showroom Sales Manager
Pacific Design Center
Los Angeles, CA
03.2014 - 07.2016
- Developed promotional strategies that improved short and long-term sales goals, achieving a 25% increase in showroom foot traffic during key industry events.
- Supervised multi-functional teams during major industry trade shows, enhancing brand visibility and client engagement.
- Fostered strategic vendor relationships, facilitating collaborations that drove sales and marketing success.
Education
Bachelor of Arts - Communication (Marketing Emphasis), Psychology
California Lutheran University
01.2016
Bachelor of Arts - Business and Psychology
Drew University
01.2014
Skills
Brand & Client Excellence
- CEM (Client Experience Management), HNW
Relationship Management, CRM Strategy, Visual
Merchandising, Brand Heritage Advocacy, Adaptive
Decision-Making in High-Volume Environments
Strategic Operations & Compliance
- NYC Labor Law (ESSTA/Fair Workweek), Payroll
Optimization, Inventory Analytics, Loss Prevention, Risk
Management
Human Capital & Talent Strategy
- Full-Cycle Talent Acquisition, People Leadership,
Workforce Analytics, Team Coaching & Mentorship,
Succession Planning
Digital Systems & AI
- HRIS Administration (Workday, ADP, Greenhouse), AI
Collaboration, Predictive Analytics, and Salesforce CRM
Management
Certification
- Building High-Performance TeamsNASBANational Association of State Boards ofAccountancy (NASBA)Issued Apr 2026Credential ID 140940
- Coaching Skills for Leaders andNASBAManagersNational Association of State Boards ofAccountancy (NASBA)Issued Apr 2026Credential ID 140940
- Sales Strategy: How to Effectively Sell Your Product or ServiceMASPM Registered Education Provider PMI®Project Management InstituteIssued Apr 2026Credential ID 4101CU5P26
- Be the Manager People Won't Leave Be 0 the Manager People Won't LeaveLinkedin Learning CommunityIssued Apr 2026Certificate ID: 8a594fb07bffa1dad92fcdeec05e05a6bc11eba0625dbdd18b75c7dfdd02c37c
- Fundamentals of Predictive Project Management Certification, Project Management Institute, 2025-07-01, Present
- Sales Certified - Business Service Management Solutions, Credibly Company, 2023-02-01, 2025-04-01
- Team Building Certification, Harvard Business Review, 2023-05-01, 2025-02-01
Skills
CEM (Client Experience Management), HNW Relationship Management, CRM Strategy, Visual Merchandising, Brand Heritage Advocacy, Adaptive Decision-Making in High-Volume Environments, Full-Cycle Talent Acquisition, People Leadership, Workforce Analytics, Team Coaching & Mentorship, Succession Planning, NYC Labor Law (ESSTA/Fair Workweek), Payroll Optimization, Inventory Analytics, Loss Prevention, Risk Management, HRIS Administration (Workday, ADP, Greenhouse), AI Collaboration, Predictive Analytics, Salesforce CRM Management
Work Preference
Work Type
Full TimeLocation Preference
On-SiteHybridTimeline
Founder/Operations Manager
Promelior LLC
02.2025 - Current
Assistant Store Manager
Vilebrequin
06.2024 - 02.2025
Marketing Supervisor | Strategy & Product Development
Google
08.2022 - 12.2023
Lead Sales Specialist
TOD'S
04.2021 - 06.2023
Consultant / Freelance, Client & Business Relations Management
MKTG Research
04.2018 - 11.2020
Senior Sales Specialist | Interior Design for Home Collection
Ralph Lauren
07.2016 - 11.2017
Multi-Showroom Sales Manager
Pacific Design Center
03.2014 - 07.2016
Regional Director of Sales and Marketing
Progressive Art Stained Glass Studio
11.2012 - 04.2017
Bachelor of Arts - Communication (Marketing Emphasis), Psychology
California Lutheran University
Bachelor of Arts - Business and Psychology
Drew University