Lisa Netz
Cherry Hill,NJ
Summary
Self-motivated professional retail and operations leader with 20 years of experience building and managing a high-volume luxury consignment business. Successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
29
29
years of professional experience
Work History
Founder/Operations Manager
The Lavish Loft
01.2017 - 01.2025
- Founded and operated a luxury consignment retail business for over eight years, overseeing all aspects of daily operations and long-term strategy
- Managed end-to-end inventory lifecycle for thousands of SKUs monthly, including intake, pricing, merchandising, sell-through analysis, and payout reconciliation
- Developed pricing strategies that balanced market demand, margins, and consigner expectations
- Negotiated, implemented, and enforced consigner agreements, including payout schedules and dispute resolution
- Oversaw monthly operating expenses, cash flow planning, and profitability targets
- Designed and refined intake, tagging, and POS workflows to reduce errors and improve efficiency
- Hired, trained, scheduled, and supervised staff while maintaining consistent operational standards
- Expanded business into e-commerce and live-selling platforms to increase reach and revenue streams
- Built long-term relationships with high-value consigners while establishing clear boundaries to protect operational sustainability
- Successfully navigated store closure and operational wind-down as a strategic business decision, minimizing financial exposure and preserving professional relationships
Founder/E-Commerce & Marketplace Operations Manager
Repeats Limited
01.2005 - 01.2017
- Launched and managed a multi-platform online consignment and resale business utilizing eBay and other third-party marketplaces
- Partnered with nonprofit and community-based organizations to sell donated and consigned merchandise, generating revenue to support organizational services and operational needs
- Managed end-to-end online sales operations, including sourcing, listing optimization, pricing strategy, order fulfillment, and customer communication
- Developed platform-specific pricing and listing strategies to maximize sell-through and net proceeds for partner organizations
- Coordinated inventory intake, tracking, reporting, and payouts to ensure transparency and accountability
- Maintained consistent performance standards across multiple platforms while operating independently in a fully remote environment
Sales Manager
Aldo Shoes
01.1996 - 01.2000
- Recruited, trained, and developed high-performing sales teams in a fast-paced retail environment
- Oversaw daily store operations, including inventory management, loss prevention, and operating cost control
- Delivered consistently strong sales performance while maintaining an exceptional customer experience
- Ensured visual merchandising and store presentation complied with ALDO Group corporate standards
- Motivated staff through coaching, performance feedback, and team-based sales initiatives
- Recognized as a top performer in retail management and sales; winner of ALDO “Club Elite” Sales Contest (1998, 1999)
Education
Business Marketing
Temple University
Skills
- Conflict Resolution
- Change Management
- Team Leadership & Staff Development
- Process & Workflow Optimization
- Performance Reporting & Operational Metrics
- Contract & Agreement Management
- Retail & E-Commerce Operations
- POS & Inventory Management
- Pricing & Margin Strategy
- Hiring, Training & Performance Management
- Cash Flow & Expense Oversight
- Stakeholder Communication
- Inventory Lifecycle Management
Timeline
Founder/Operations Manager
The Lavish Loft
01.2017 - 01.2025
Founder/E-Commerce & Marketplace Operations Manager
Repeats Limited
01.2005 - 01.2017
Sales Manager
Aldo Shoes
01.1996 - 01.2000
Business Marketing
Temple University