DENISON I. ZAPATA
MD
Summary
Hardworking focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
AT&T
11.2022 - Current
- Managed customer inquiries and provided product information to enhance shopping experience.
- Assisted in inventory management, ensuring stock levels met demand efficiently.
- Trained new associates on sales techniques and operational procedures to improve team performance.
- Utilized POS systems for accurate transaction processing and sales reporting.
- Implemented visual merchandising strategies to optimize product displays and increase sales.
- Collaborated with team members to achieve daily sales goals and enhance customer satisfaction.
Team Lead
Blackwall Hitch
10.2020 - Current
- Supervised team of [Number] employees to maintain optimal performance and consistent operations.
- Tracked employee time and submitted accurate reports to prevent payroll delays.
- Led [Type] line by example with consistent safety behaviors and compliance with quality control standards.
- Observed employees to identify deficiencies and implemented strategies to close knowledge gaps.
- Coached employees on speed and efficiency to improve team productivity.
- Coached [Number]-member team to develop skills and overcome weaknesses to reach goals.
- Created positive team culture, nurturing creativity in problem-solving and plan building.
- Managed downtime well to minimize production disruptions.
Inside Sales Representative
L&W Supply
01.2022 - 11.2022
- Developed relationships with clients to understand needs and provide tailored solutions.
- Conducted product demonstrations, showcasing features and benefits to potential customers.
- Analyzed sales data to identify trends and optimize sales tactics for improved performance.
Education
High School Diploma -
Mount Vernon High School
Alexandria, VA06.2019
Skills
- Leadership
- Team building
- Mentoring
- Coordinate supplies
- Prioritization
- Conflict resolution
- Decision making
- SMART goals
- Problem-solving
- Verbal communication
- Customer service
- Teamwork
Timeline
Retail Sales Associate
AT&T
11.2022 - Current
Inside Sales Representative
L&W Supply
01.2022 - 11.2022
Team Lead
Blackwall Hitch
10.2020 - Current
High School Diploma -
Mount Vernon High School